Junior Product Designer, Urban Jungle
£32-37k
+ Share options
4+ days a week in office
Insurance for the demands of a new generation
Posted today
Insurance for the demands of a new generation
21-100 employees
Posted today
£32-37k
+ Share options
4+ days a week in office
21-100 employees
Company mission
To make home insurance that’s fair - to you, your wallet, and the planet.
Role
Who you are
- You have a qualification in user-centric design or some experience in a design-focused role
- You have a strong portfolio with examples of customer-facing products
- You are comfortable working with modern web design tools (eg. Figma) and are opinionated on how to use AI in design
- You have an entrepreneurial mindset - you want to be working on exciting, big problems and understand the commercial reasons behind them
- You’re a self-starter who likes getting their hands dirty solving problems and making things happen in ambiguous environments
- These requirements are a guide as to what we’re looking for, but if you don’t have all of the skills listed above, that’s okay! Please don’t let that hold you back from applying if the role excites you
What the job involves
- We’re looking for a Junior Product Designer who is passionate about designing exceptional user-centric experiences
- “Customer First” is one of our core company values, and as a member of our Product & Design team, we’ll look to you to achieve this through the creation of solutions that our customers love
- For us, this means looking beyond designing the user interface: you'll dive deep into the 'why' behind user behaviours, using data and insights to help define the problems we choose to solve in the first place
- You'll be working across the full design process from research to implementation, you'll have the opportunity to develop the full suite of skills needed to become a well-rounded UX/UI Designer
- You’ll also be collaborating closely with Product Managers and Software Engineers, as we’ll look to get your designs in front of customers within your first few weeks
- Work as part of our collaborative product, design and engineering teams in mapping out world-class design solutions to solve complex user problems
- Design wireframes, prototypes, complete high-fidelity designs and write detailed specs
- Conduct user research to understand our customers needs better and help us to improve our customer experience
- Create reusable assets like UI libraries, icons, illustrations and infographics
- Help us inject personality, polish, and moments of genuine joy into our product, setting the standard for incredible user experiences
- Collaborate with our marketing and partnerships teams to use great design to drive critical business outcomes across our brands
Application process
- We have designed a process that aims to get the right candidate working here as quickly as possible. If things are moving too slow for you, tell us!
- The process starts with an initial phone chat. Then we’ll ask you to complete a take-home task which is timeboxed to 2.5 hours which you’ll present at an in-person interview with our Head of Product. Finally, we’ll give you a chance to meet some more members of the wider team
Salary benchmarks
Our take
Urban Jungle was founded in 2016 by a team from both in and outside of the insurance industry. Jimmy Williams and Greg Smyth noticed that the insurance industry was moving at a really slow pace, hardly taking advantage of the available technology and often leaving customers behind, especially younger ones. Now Urban Jungle is the top rated home insurance provider in the UK.
Modern insurers have inherited, from their 80s predecessors, a highly inefficient general approach to the industry: when launching a new system, only new customers are included in it, while old customers remain in the old system. Customer Service Operatives at really big insurers are fishing in different systems to find people's records and that does not favour productivity at all. The challenge with Urban Jungle’s process is to build up the insurance experience from scratch taking advantage of the technology that has been developed in recent years, reducing costs and empowering customers.
Special attention needs to be paid to the insurance product. The responsiveness to the way people's risks are changing over time is a key aspect that insurers should always bear in mind. Adapting the insurance product to ever-changing needs is definitely the main challenge for Urban Jungle and its competitors, and the best way to do it is to keep continuous and direct contact with customers. Regularly testing the current insurance offer and showing readiness when adapting the product to a new necessity is the real turning point and what Urban Jungle is working for.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2024
$15.1m
SERIES A
May 2022
$22.4m
SERIES A
Total funding: $59.1m
Company benefits
- Share options that can increase alongside performance and growth
- 25 days paid annual leave, plus public holidays
- Rapid Progression. We’ll give you the opportunity to experience loads, and develop rapidly. You’ll get tons of responsibility from day one, and all the feedback, coaching and support you need to fuel your career growth
- Real Impact. You’ll work on big, interesting problems that will challenge you, and do so in a way that has a positive impact on people’s lives, the planet and our community
- A Clear Plan. We’ll give you the clarity on what we want to achieve, with the freedom and autonomy for you to decide how we get there
- The Best People. You’ll be surrounded by teammates who are exceptional at what they do, whilst being kind, honest people who champion our values
- A dedicated development budget, access to a senior mentor, and training on whatever you need to do your job well
- Well-being support. We’re committed to supporting both physical and mental well-being through access to therapy, weekly onsite yoga, and subsidised sports clubs
- Enhanced parental leave, and support for parents returning to work
- All. The. Fun. We regularly organise awesome socials and have some vibrant team communities such as book club and foodies
Company values
- Customer First. We do the right thing, even when no one is watching. We’ll always talk to our community of customers to stay on top of what that is
- Be Responsible. We don’t just say we care, we show it with our actions. We make decisions that take into account the world around us, whether that be considering the environment, supporting diversity or creating a great place to work
- Keep Getting Better. We always look for ways to innovate and improve next time. We’re open and honest about what’s working and not
- Aim For Extraordinary. Nothing daunts us. We never back away from the toughest problems, and hold ourselves to the highest standards. We’re setting a new pace in an industry that moves slowly
Company HQ
Lambeth, London, UK
Articles
Leadership
Jimmy Williams
(Co-Founder & CEO)Their background is in Consulting, where they worked with various insurers, tech providers in financial services, and price comparison sites, as a Principal at OC&C.
Greg Smyth
(Co-Founder & CTO)They were most recently VP of Research and Data Technology at Winton Capita. Previously they worked at Facebook, starting their first engineering team in London, and Google.
People progressing
Julia joined the team as a Data Analyst in 2020, and was promoted to Senior Data Analyst after 1 year. Now Julia is a Director of Analytics and BI.
Tiago joined Urban as a Software Engineer in 2019, and after several promotions, they are now a Principal Engineer.
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