Customer Solutions Architect, Jupiter Intelligence
$110-140k
More information about location
Predictive data & analytics for climate risk management
Job no longer available
Predictive data & analytics for climate risk management
21-100 employees
Job no longer available
$110-140k
More information about location
21-100 employees
Company mission
Jupiter Intelligence's mission is to empower people and organizations worldwide to prepare for and be more resilient against the present and future dangers of climate change.
Role
Who you are
- Working knowledge of at least one data querying or programming language (Python a plus)
- Experience working with large databases, architecting/operating solutions (built on AWS or other infrastructure), reporting and analytical processing, ETL/ELT, and business Intelligence tools
- Working knowledge of APIs and GIS tools
- Ability to create high-quality deliverables that meet executive-level expectations
- B.S. or M.S. in a physical science, computer science, finance, engineering, data analytics, or related field
- 5+ years of experience in professional services, consulting, data science, GIS, customer success, or another customer-focused role
- Ideal experience with financial services
What the job involves
- The Jupiter Solutions Architecture team interacts with every customer at Jupiter and is involved in every area of the company, engaging with cross-functional teams across sales, science, marketing and engineering
- A successful Solution Architect has interpersonal skills to communicate with customers at any level/seniority and technical skills to deliver solutions that meet climate risk business needs
- Since the Solutions team is the direct point of contact for our customers on how to maximize value from Jupiter’s products and services
- Solution Architects will have to design and deliver customized data and deliverables to meet the ranging requirements across geographic regions and industry verticals
- This requires a diverse skillset to create and deliver customer solutions, maintaining high customer satisfaction, and becoming a subject matter expert across all of Jupiter’s domains
- Jupiter has seen our customer base grow in the financial services sector significantly, so any candidate with experience or background in this sector is encouraged to apply
- Responsible for project execution, customer implementations, custom product delivery, and deliverable creation
- Deliver data results to partners and customers utilizing Jupiter’s internal data processes
- Full ownership of customer satisfaction, on-time delivery, planning, communication, budget, and customer results
- Work with a cross-functional team of product managers, scientists, and developers to deliver and support solutions
- Responsible for customer satisfaction throughout their relationship with Jupiter
- Act as the point of contact for existing partners and customers by providing solution support, answering questions, and ensuring the customer is maximizing the value of products and services
- Develop strategic cross-sell and up-sell opportunities with the business development team
- Drive learnings from engagements back into core functions at Jupiter
- Create custom solutions, such as building customer tools, designing bespoke reports, creating/coding new methodologies, and generating visualizations, as new customer requirements emerge
- Assist product and science teams with deploying Jupiter data
- Partner with business development to develop marketing collateral, deliver product demonstrations, and design customer solutions
- Responsible for providing leadership in the creation and delivery of solutions designed to meet a customer’s business needs
- Develop industry domain knowledge to be able to position company service offerings versus competitors
Our take
Jupiter Intelligence provides weather and climate risk analytics to high profile enterprises in the insurance, real estate and energy industries including BP, Liberty Mutual, and Zurich, as well as government-funded bodies like NASA and the U.S. Department of Defense.
There’s been a growing wave of investment into weather and climate focused startups over the last few years, as extreme weather events become more frequent. If government organizations and corporations are to prepare for, or indeed alleviate and counter these climate catastrophes, they need high quality, granular data.
The background of Jupiter Intelligence’s co-founding team suggests it's up to the task. Rich Sorkin and Eric Wun co-founded weather prediction company Zeus Analytics in 2008, Josh Hacker previously worked for the National Center for Atmospheric Research, while Alan Blumberg helped develop the celebrated Princeton Ocean Model. The founding team, alongside significant funding and high-profile partnerships with the linked of the UN indicates Jupiter Intelligence's secure position in the years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2021
$54m
SERIES C
Dec 2019
$1m
GRANT
Total funding: $86.8m
Company benefits
- Remote / hybrid working opportunities from offices in San Mateo, Boulder, and NYC
- Health, dental, and vision plans
- Wellness program
- Flexible spending accounts
- 401(k) retirement plan
- Employee stock purchase plan
- Short-term disability, long-term disability, and life insurance
- Employee Assistance Program
- PTO
- Employee-paid critical illness and accident insurance
Company HQ
Downtown, San Mateo, CA
Leadership
Rich Sorkin
(CEO, Chairman & Co-Founder)Was previously a Data Science Strategist at Ready to Win, a campaign analytics initiative for the 2016 US General Election. Before this they were President & COO of predictive analytics startup Kaggle, and founding CEO of Zeus Analytics.
Eric Wun
(COO & Co-Founder)Former Group Manager at Google, in charge of Terra Bella / Skybox Data Systems & Operations. Before this they managed Data Systems for Skybox Imaging, and served as SVP of Technology, Product & Operations at VerticalResponse. Co-founded and was COO of Zeus Analytics.
Josh Hacker
(Atmospheric Science Team Lead & Co-Founder)Spent four years at NCAR (National Center for Atmospheric Research) before co-founding Jupiter Intelligence. Before this they were an Associate Professor of Meteorology at the Naval Postgraduate School in Monterrey, California.
Salary benchmarks
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