Full Stack Software Engineer, Qualified.com
Tooling
$160-190k
+ Equity & Bonus
Pipeline generation platform
Open for applications
Pipeline generation platform
201-500 employees
Open for applications
$160-190k
+ Equity & Bonus
201-500 employees
Company mission
To change how companies generate pipeline.
Role
Who you are
- 2+ years experience in Full Stack software development
- Experience with programming languages such as Ruby on Rails, JavaScript, Python, or similar technologies
- Understanding of object-oriented programming concepts and basic system architecture
- Experience using LLMs (e.g., GPT, Claude, Gemini) programmatically for developing applications is a plus
- Experience working with SQL and relational databases (PostgreSQL preferred)
- Solid software engineering practices, including coding, testing, code reviews, and documentation
- B.S. or higher in Computer Science (or equivalent work experience)
- Strong problem-solving mindset with ability to think creatively about technical challenges and customer pain points
- Excellent communication skills and ability to explain technical concepts clearly to non-technical team members
- Quick learner, adept at adopting new tools and technologies as the job requires
- Fearless in stepping outside your comfort zone to tackle various challenges as we rapidly grow our support capabilities
What the job involves
- As a Software Engineer on the Product Team at Qualified, you’ll build the internal tooling that powers how we operate and support our customers. Our team emphasizes rapid experimentation and iteration, with engineers owning the delivery and success of features.
- This role involves tackling challenging technical problems — from streamlining troubleshooting workflows to developing systems that help teams uncover root causes faster
- You will lead projects end-to-end, from identifying pain points to coding, testing, and deployment, while upholding high standards of quality
- Additionally, you’ll collaborate closely with customers and internal teams, gathering immediate feedback to ensure your solutions deliver real impact and enhance our operational capabilities and processes
- Partner closely with Customer Success, Support, and Product teams to build innovative tools that help teams quickly diagnose and resolve customer issues
- Create powerful problem-solving systems that transform how our teams identify root causes and implement solutions at scale
- Own the end-to-end delivery of problem-solving features - from understanding pain points and bottlenecks to coding, testing, and deployment
- Become a go-to technical resource for escalated customer issues, using your engineering skills to uncover root causes and build lasting solutions
- Help scale our support infrastructure to handle increasing complexity while maintaining our high customer satisfaction standards
Our take
Customer Relationship Management service Salesforce is used widely across the sales landscape. But because interactions on the platform are anonymous and text-based, they can feel impersonal. Many VIP customers prefer to put a face to the name and connect personally with a company, but this information is not revealed by Salesforce.
Qualified.com alerts companies when a high-profile customer is considering a purchase through their website, in addition to providing services that allow them to act upon this. By personifying web traffic and providing communication tools such as video and voice chat, companies are able to offer VIP clients high-quality sales conversations whilst they are visiting the website.
The sales CRM landscape is dominated by Salesforce, and Qualified.com’s approach to integrating their services within this platform is a seriously smart move. By allowing businesses to directly recognize and communicate with a high-profile customer, the startup presents itself as a serious competitor within the CRM industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$95m
SERIES C
May 2021
$51m
SERIES B
Total funding: $163m
Company benefits
- 100% Employee Paid Medical, Dental, & Vision
- Work From Anywhere
- 401k plan
- Free Monthly Gigabit Internet For Your Home Office
- Open Vacation Policy
- Paid Parental Leave Up To 16 Weeks
- Work From Home Setup On Us!
- One Medical Membership (including Tele-Medicine)
- Quarterly Swag
- Generous Employee Referral Program
- HSA / FSA Savings Accounts
- Disability Benefits (Short Term & Long Term) Paid By Us!
- Annual Learning Stipend
- Internal Coaching For Leaders
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Kraig Swensrud
(Co-Founder & CEO)Kraig worked for Salesforce.com for almost 7 years, before joining Campaign Monitor as CMO in 2014. Having founded GetFeedback in 2013, they founded Qualified.com in August 2018.
Sean Whiteley
(Co-Founder)Sean worked as an Aol Systems Engineer, a PwC Developer and Director of Sales Engineering at webMethods. They spent over 6 years at Salesforce.com before co-founding GetFeedback and Qualified.com.
Share this job
View 26 more jobs at Qualified.com