Account Manager, Strava
Strava For Business, North America
$167.8-178.2k
2-3 days a week in office
Social network for tracking run and cycle routes
Posted today
Social network for tracking run and cycle routes
501-1000 employees
Posted today
$167.8-178.2k
2-3 days a week in office
501-1000 employees
Company mission
To create the most committed, close, and engaged athlete community on the internet.
Role
Who you are
- You have 5+ years of experience working in an account management or client services role, managing media agencies and/or large brands
- You excel in communication and relationship-building, thriving in collaborative environments with internal and external partners
- You are comfortable and motivated by working towards achieving revenue goals and use data to inform recommendations and decision-making
- You are proactive, always finding new ways to add customer value, find opportunities for upselling, and drive business growth that helps meet our revenue goals
- You are adaptable, able to handle multiple priorities in a fast-paced environment while ensuring client satisfaction remains a top priority
- You are passionate about fitness, technology and the power of community
What the job involves
- As an Account manager, you’ll act as a trusted advisor to partners, helping them achieve their business objectives while demonstrating the long-term value of Strava’s solutions
- Your ability to build strong client relationships, identify growth opportunities, and drive renewals will be key to the success of both our partners and Strava
- This role requires a combination of client relationship management, campaign strategy, and operations knowledge to ensure our partners achieve success in their fitness and engagement goals
- Strava has a positive and encouraging culture - we are looking for inquisitive, humble, hard working and collaborative teammates who are able to balance the execution of challenges, driving upsells while keeping both the partner and Strava user value in mind!
- Own a portfolio of brand and agency partners and collaborate closely with internal teams to build seamless campaign experiences and improve client success
- Support partners through the entire campaign lifecycle, from contracts all the way to challenge builds & reporting using a variety of tools (including but not limited to Asana, Tableau, SQL, Hubspot)
- Drive renewals and upsells by using data driven recommendations and demonstrating the impact of Strava’s advertising solutions to secure long term partnerships
- Act as the ears and eyes for the product team, gathering and compiling partner and product feedback to help inform product improvements
- Stay on the cutting edge of Strava’s platform features and industry trends, applying this knowledge to improve campaigns
- You will be successful here by...
- Being a strong communicator. The ability to set expectations, influence stakeholders, and handle multiple conversations at once is critical
- Being proactive, taking initiative to tackle challenges, optimize processes, and identifying new opportunities for partners based on performance data and client feedback
- Demonstrating outstanding attention to detail, product knowledge and problem solving skills to ensure a high standard of execution, from strategy to reporting while balancing speed with quality
- Embracing change & adapting quickly. Being comfortable with shifting priorities, new product offerings, and a constantly evolving digital landscape is key to success
- Staying athlete & community-centric. Strava’s success is rooted in its passionate user base, and we want brands to enhance, rather than disrupt, the athlete experience
Our take
Strava has created an online network where runners, swimmers and cyclists can record fitness activities, and compare and compete with their community. It offers both a free and premium subscription service with added features. The company also partners with local councils and urban planners who purchase valuable journey data from Strava which can be used to map out cities and develop safer cycle paths.
The platform helps members discover and plan workouts, as well as offering a leaderboard which is updated using GPS as users compete for the top spot on particular fitness segments.
With over 125 million athletes and growing, Strava released several new product rollouts in 2024, including an AI-enabled leaderboard. A partnership with the wearable fitness tracker Oura will mean Strava software is available on wearables, taking Strava into fresh competition with the likes of Peloton and Apple.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2020
$110m
SERIES F
Oct 2014
$18m
LATE VC
Total funding: $151.4m
Company benefits
- Competitive base salary & stock options
- 100% company paid benefits for employees and families
- Flexible paid time off
- $2,000 annual professional development stipend
- Paid time off for volunteering
- 401(k) plan - with company matching
- $1000 annual gear stipend
- $500 annual gym or coaching reimbursement
- On-site fitness rooms with showers, lockers, and towel service
- Weekly team workouts – including remote employees
- Safe and secure bike storage on-site
- Weekly all hands meetings
- Employee resource groups
- Anti-racism nonprofit company matching program
- Free lunch on Wednesdays on-site
- Regular team happy hours
- Team offsites and company retreats
- Cell phone reimbursement
- Generous industry discounts on gear and activities
- Race entries to events we sponsor
- Snacks and stocked kitchens on-site
- Strava gear
Company values
- Antiracism
- Authenticity
- Balance
- Craftsmanship
- Camaraderie
- Commitment
Company HQ
Mission District, San Francisco, CA
Articles
Leadership
Mark Gainey
(Chairman)Having studied at Harvard, Mark started their career as a TA Associates Associate before co-founding Kana Communications and several Board Membership roles. They co-founded Strava in 2007, serving since as Chairman.
Michael Horvath
(CEO & Board Member)Michael co-founded Kana with Mark before working as an Economics Professor at Stanford and Dartmouth. They worked for 4 years as CFO of GlycoFi before co-founding Strava, serving initially as CEO and since 2017 as a Board Member.
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