Operations Administrator, CADDi

• Proven Experience: 3-5+ years of high-level administrative or office management experience, ideally within a fast-paced startup or a growth-stage technology company
• Operational Mastery: Demonstrated ability to manage diverse administrative functions with a keen eye for detail and a proactive approach to identifying and resolving issues
• Tech Fluency: Advanced proficiency in Google Workspace (Gmail, Calendar, Drive, Docs, Sheets), with strong command of complex spreadsheets
• Exceptional Communicator: Superior verbal and written communication skills with the ability to build strong relationships across all levels of the organization and with external partners
• Natural Organizer & Problem-Solver: You possess an innate ability to prioritize, multitask, manage your time effectively, and creatively tackle challenges head-on
• Collaborative Spirit: While highly capable of working autonomously, you understand the value of teamwork and contribute positively to a shared environment
• Valid Driver's License: Required for local administrative tasks such as car maintenance management

Desirable

• CADDi is searching for an Operations Administrator – someone who will be the central nervous system of our vibrant Chicago office and a key enabler for our rapidly expanding US team. This is a unique opportunity to build, refine, and scale administrative and operational processes from the ground up within a company experiencing exponential growth.
• As our Operations Administrator in Chicago, you won't just be supporting; you'll be instrumental in building the operational infrastructure that underpins our success. This multifaceted role demands a proactive approach, exceptional problem-solving skills, and the ability to seamlessly navigate diverse responsibilities
• Operational Command Center: Be the go-to expert for all Chicago office operations, ensuring a seamless and productive environment. Manage vendor relationships (including building management), maintain essential supplies, oversee mail and shipments, and champion office organization and presentation
• Sales Force Multiplier: Provide critical administrative and operational support to our high-energy sales team. This includes mastering administrative workflows, managing key documentation (W-9s, POs, invoices), and coordinating effectively with Finance and Legal to accelerate transactions
• Global Connector: Serve as the vital link to our global teams, facilitating smooth communication and coordination on administrative matters to ensure alignment across our international presence
• Executive & Recruiting Team Enabler: Provide dedicated administrative support to the leadership and recruiting team with essential tasks, freeing them to focus on strategic initiatives
• People & Culture Champion: Play a key role in enhancing our employee experience. Assist with the administrative facets of recruiting (scheduling, candidate communication) and spearhead the planning and execution of engaging office events, contributing directly to our vibrant culture
• Process Architect: Take ownership of documenting and refining internal administrative workflows, identifying opportunities for efficiency gains, and implementing best practices