Senior CRM Consultant, Amperity

$117-161k

+ Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Senior and Expert level

New York

3 days a week in office

Customer data platform

Be an early applicant

Customer data platform

201-500 employees

B2BArtificial IntelligenceEnterpriseMarket researchBusiness IntelligenceData Analysis

Be an early applicant

$117-161k

Senior and Expert level

New York

3 days a week in office

201-500 employees

B2BArtificial IntelligenceEnterpriseMarket researchBusiness IntelligenceData Analysis

Company mission

To help every brand turn complex customer data into business value.

Job

Company

Role

Who you are

Minimum eight (8) years experience in a digital marketing, customer insights, agency, or other strategic client-facing role, or working in a digital marketing function at a retailer or other direct-to-consumer business
You have a foundational understanding of marketing strategy, frameworks, and best practices, ideally with direct experience launching and measuring campaigns in paid media channels
You have experience advising clients or other business stakeholders on how to translate insights into action, and how to measure the impact of those actions
You have strong presentation skills, a professional presence, and the ability to think on your feet
You're passionate about “diving into the data” to develop a better understanding of customer behavior and are excited by the idea of getting your hands dirty in our product, both on behalf of our clients and to influence Amperity's product roadmap
Demonstrated success working in a fast-paced, swiftly-changing environment
Ability to travel occasionally for client engagements, conferences, and internal planning sessions

What the job involves

At Amperity, we help people use data to serve the customer. Amperity's clients are trailblazers who have decided to make major investments in customer data infrastructure, and the CRM (Customer Relationship Management) Consulting team is crucial in advising our clients on how to turbo-boost their marketing through the strategic activation of this data.
CRM Consultants work directly with marketers at some of the world's most beloved consumer brands to tackle impactful customer base challenges like acquiring high-value customers, cultivating the loyalty of existing customers, and increasing customer lifetime value.
CRM Consultants, in close partnership with Amperity's Analytics team, work on an ongoing, billable basis, interacting heavily with our customers as an extension of their paid media, email, and CRM teams
Consult with marketers to identify trends, opportunities, and valuable segments that help them drive and measure incremental growth
In conjunction with our clients, design cross-channel marketing programs, analyze performance, and provide guidance on optimization, always striving to create outsize value for our clients through their customer data
Gain deep insight into the innovation - and challenges facing - today's top brands, and join them at the front lines of creating a personalized, customer-centric experience for their buyers
Be an advocate for your clients across the organization by working with Product, Engineering, and Marketing teams to ensure Amperity's services and products are aligned with our client's needs and goals
Contribute to Amperity thought leadership shared with our community
Drive AI experimentation, leveraging insights to predict customer behavior and proactively design personalization strategies that scale customer value
Champion the adoption of Amperity's AI-first product capabilities with clients, and actively collaborate with Product and Engineering teams to provide user feedback and influence the AI product roadmap

Our take

Businesses require certain data to build customer loyalty, and Amperity is a company that aims to deliver this. Its platform combines information from multiple sources into a unified customer profile, allowing its clients to better understand and serve their customers.

Amperity concentrates on serving large customer-focused enterprises, with clients including Starbucks, Alaska Airlines and Patagonia. While there is ample competition in the sector, Amperity is seen as an established market player in an industry worth more than $4.5 billion.

Following a $100 million funding round back in 2021, Amperity hit unicorn status and set it sights on international expansion. It has since expanded its team globally and opened new offices (although it did undertake layoffs when the economy was bad), and continues to launch new features to enhance the value of its offering.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

-12% employee growth in 12 months

Glassdoor (3.4)

Company

Funding (last 2 of 4 rounds)

Jul 2021

$100m

SERIES D

Jul 2019

$50m

SERIES C

Total funding: $187m

Company benefits

Stock options
100% employee healthcare coverage
Transportation subsidies
A comfortable work environment with plenty of snacks
Events and activities, both in-person and remote
Self-managed PTO
The flexibility to do your best work in the way that works for you
Inclusive environment where you'll be challenged to find and unlock your full potential
World-class people driving for excellence

Company HQ

Central Business District, Seattle, WA

Leadership

Kabir Shahani

(Board Observer & Co-founder)

They worked as PM of Avanade before co-founding Appature in 2007, where they spent 6 years as CEO. They worked as VP at IMS Health for 2 years before co-founding Amperity in January 2016. Stepped down as CEO in Feb 2022.

Derek Slager

(CTO & Co-founder)

Having worked as a Software Engineer for a decade, they spent 6 years as VP of Development at Appature. They left their IMS Health role in November 2015 to co-found Amperity in January 2016.

Tony Alika Owens

(CEO)

On the Board of Directors at a number of businesses including Pathlight and SnapLogic. Chairman and Member of the Board of Advisors at The Mandatum Foundation.

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