IT Operations Engineer, Freetrade

£40-48k

+ Stock options

GCP

Okta

JIRA

Slack

Zoom

Google Workspace

Senior and Expert level

London

4-5 days a week in office

Commission-free, self-directed investment platform

Job no longer available

Commission-free, self-directed investment platform

101-200 employees

FintechB2CInvesting

Job no longer available

£40-48k

+ Stock options

GCP

Okta

JIRA

Slack

Zoom

Google Workspace

Senior and Expert level

London

4-5 days a week in office

101-200 employees

FintechB2CInvesting

Company mission

To become the default place to invest.

Job

Company

Role

Who you are

You have 5+ years of experience in IT operations and support space
You thrive in a hybrid environment and are comfortable being in the office four days a week
You have hands-on experience supporting a growing fleet of Mac devices
You are comfortable with the asset lifecycle process from procurement to decommissioning
You have the ability to balance customer support and technical troubleshooting
You have experience within modern IT environments with technical familiarity of tools such as Google Workspace, OKTA, JAMF, Jira, GCP
You are a natural problem solver and self starter
Have a strong desire to improve processes and ‘automate everything’
You're confident engaging with all levels of stakeholders and comfortable giving candid opinions
Certified up to JAMF 400

What the job involves

As an IT Operations Specialist you’ll play a pivotal role in designing, implementing, and maintaining our IT systems
You will sit within the Information Security Team at Freetrade, and will contribute to how we shape our Workplace Technology function
Triage and troubleshoot day-to-day IT support requests
Contribute to project work and our roadmap content
Manage our growing Mac estate via Jamf
Support our cloud collaboration tools such as Google Workspace, Slack, Jira etc
Champion the technology side of the onboarding and off-boarding processes
Engage with key suppliers and contractors
Provide tailored training and developing self service resources to empower employees
Collaborate with our People and Finance teams to help manage their systems
Help implement and maintain our audio visual capabilities, including Zoom Rooms hardware
Reporting To: Sami Eltamawy

Application process

Applied
Review
IT Manager Interview
Video Interview
Hired

Salary benchmarks

Our take

2025 is a big year for Freetrade. In January, they announced a game changing deal to become part of the IG Group. They will continue to operate as an independent business while gaining access to the resources and support of an established leader in the space.

This year, they are accelerating their roadmap and taking their products to the next level. They are building new features like mutual funds, bonds, and family investment tools. They are also exploring how they can leverage AI to deliver an even better experience for their customers.

Freddie

Company Specialist at Welcome to the Jungle

Insights

35% female employees

71% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (4.3)

Company

Company benefits

Holidays – 25 days plus UK public holidays (pro-rata)
Enhanced pension – We’ll match your contributions up to 5%
Group Life Insurance – Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance
Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family
Paid Sick Leave – Receive 10 days of fully paid sick leave each calendar year (pro-rata)

Company HQ

London, UK

Leadership

Viktor Nebehaj

(CEO)

Began their career at Google where they worked for 7 years. Most recently Head of Growth for Notey, a blogging company based in Hong Kong.

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