Technical Writer, Yaspa
Documentation Writer
£35-50k
2-5 days a week in office (Shoreditch, London)
Cardless account-to-account payments
Be an early applicant
Cardless account-to-account payments
21-100 employees
Be an early applicant
£35-50k
2-5 days a week in office (Shoreditch, London)
21-100 employees
Company mission
Committed to simplifying the way businesses and consumers make and receive payments.
Role
Who you are
- Quality-focused, ensuring all documentation is delivered to the highest possible standards
- Ability to work under pressure in a fast-paced environment
- Agile, adaptable approach and resilient
- Self-starter, comfortable learning technical systems
- Ability to comprehend, assimilate and document technical functionality
- Ability to utilise different technical writing applications and video/still editing programs, and documentation formats such as markdown
- Excellent writing skills in English
- Ability to edit, proofread and implement in-line changes
- Ability to comprehend and clearly communicate complex technical data
- An interest in using AI to speed up documentation writing
- Ability to interview staff to understand and document business processes
Desirable
- Proven experience in a technology documentation specialist role
- Demonstrable experience in a fast growing startup/tech/fintech environment
- Payments & Open Banking experience is an advantage
What the job involves
- Taking ownership of Yaspa's product documentation as part of the Engineering and Product team
- Managing content within the online Developer API documentation and getting started guides
- Ensuring user-friendliness of technical and product documentation (i.e., combination of standard documentation, interactives, and video snippets)
- Collaborating with stakeholders to support project related documentation requests
- Researching, proposing and implementing customer-specific documentation solutions
- Pro-actively initiating improvements in documentation
- Developing, gathering, and disseminating technical information
- Meeting all related release, launch and documentation deadlines
- Helping document company processes into a business Process Catalogue
- You may also be expected to perform various additional tasks as necessitated to suit the needs of the business
Application process
- Apply via Welcome to the Jungle UK
Salary benchmarks
Our take
With more of people's lives spent online, finding ways to make online payments and identity easier, more secure and private has become increasingly important. This is what Citizen are setting out to do. The Open banking platform provides companies with tools to streamline every aspect of their payment operations (including payment acceptance, payouts and reconciliation of funds).
Since being founded, the company has become one of the first businesses licensed to provide payments and identity services using Open Banking. They have now grown a customer base across Europe, with clients including Wonderful, Metro, and Capital.com, and partners such as Novibet.
As well as being backed by leading investors (e.g Metavallon VC, SGH Capital, and Fin VC), the company's founder - James Sanville- is extremely experienced in this space as ex-CTO of Worldpay.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Jun 2022
$0.2m
SEED
Jan 2020
$0.2m
SEED
Total funding: $1.1m
Company benefits
- Share options: We want you to share in our success
- Autonomy: The flexibility to manage your own schedule.
- The right tools: Your choice of shiny new tech to help you do your best work!
- Team activities: We organise regular events like team lunches and games nights.
- 28 days paid holiday, plus bank holidays
- World class offices in Old Street
- Pension plan
Company HQ
London, UK
Articles
Leadership
James Sanville
(CEO)Previously CTO at Shopa, WGSN and WorldPay. Before this, was Head of Feature Development at Just Eat.
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