Principal, Guidewire
$150-180k
+ Bonus + Equity
Back-end software for P&C insurance
Be an early applicant
Back-end software for P&C insurance
1001+ employees
Be an early applicant
$150-180k
+ Bonus + Equity
1001+ employees
Company mission
To constantly improve, so insurance companies can successfully respond to customer needs in a world where technology and risk are changing dramatically.
Role
Who you are
- Accountable: Takes accountability for customer engagement and internal metrics (P&L, cross-team collaboration, services growth, client sat)
- Financial Management: Has experience managing P&L for customer accounts and effectively manages the P&L for customer accounts; understands the Guidewire sales process and can effectively lead conversations pre- and post-sale about current and potential offerings
- Collaborative: Builds credibility across departments to support cross-team collaboration required to support the customer and the Engagement Manager leading the execution
- Sales Support: Strong sales acumen with an entrepreneurial mindset, capable of identifying and creating new sales opportunities through strategic thinking and proactive engagement
- Team player: Proven ability to work collaboratively and adhering processes with other PS stakeholders, including PS Operations, Digital, Data, InsuranceSuite, and GSC practices
- Influential: Understands the customer and guides the customer and SIs towards the best possible outcome
- Strategic: Anticipates customer needs, risks, and issues and effectively manages complex issues
- Guidewire Knowledge: Understands the Guidewire catalog and capabilities at a high level
- High-Level Technical Knowledge: Understanding of cloud and technical terminology is desirable
- Cloud Knowledge: Understand Guidewire Cloud and maintain AWS certification
- Insurance Industry Knowledge: Understand Insurance Industry for the country/region in which they reside
What the job involves
- Principals will manage a portfolio of accounts
- Their primary responsibility will be maintaining relationships with our accounts and customers as they move to Guidewire Cloud
- The Principal will remain engaged and accountable for the full scope of the transformation program for the cloud program
- This role will also oversee internal and external communication for their assigned customer cloud implementations
- As strategic consultants, they will help customers maximize Guidewire's current and future offerings
- Additionally, they will advocate for customers' needs with partners and internal teams while being accountable for the portfolio's financial performance and revenue growth
- Accountable for the success of Guidewire Cloud implementations, coordinating all roles across assigned projects and ensuring execution of critical steps in cloud transformation
- Owns the overall P&L for the account, managing customer adoption and holding them accountable to key standards, including performance testing and success criteria
- Leads strategic dialogues to leverage GWCP features and integrates key considerations into future planning and capacity management
- Supports the sales team on GWCP opportunities, collaborating on proposal responses and accompanying PS opportunities
- Ensures accuracy of booking opportunities and manages small-value opportunities independently
- Develops program plans with cost estimates and establishes margin expectations for implementation proposals
- Accountable for a portfolio of accounts, ensuring consistent practices and success across customers
- Manages staffing projections and resolves cross-portfolio staffing conflicts by coordinating with relevant teams
- Advocates for cloud engagements internally, managing relationships with partners and Guidewire resources
- Collaborates with Product Development on portfolio needs and plans handover to BAU and CS teams upon program completion
- Provides concise updates to PS regional leadership, VPs, and Portfolio Directors (EMEA)
Our take
Insurance is an age-old industry rooted in ancient technology. Despite the substantial power and revenue of these companies, their backend systems have become outdated, leading to rising relative costs. The challenge of modernizing such entrenched systems has been a significant hurdle for many insurers.
Guidewire is at the forefront of transforming Property and Casualty insurance by offering cutting-edge software solutions delivered via the cloud. The company is dedicated to evolving its offerings through close collaboration with its extensive customer base. This intimate engagement helps Guideire refine and enhance its cloud solutions to better meet the needs of it sclients.
Despite its successes in facilitating the cloud transition, the future may see the emergence of insurance providers built on entirely different infrastructures. Guidewire's ability to adapt and leverage its expertise and adapt will be crucial for maintaining its role as a leading technology provider.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2008
$0.8m
SERIES C
Sep 2007
$24m
SERIES C
Total funding: $24.8m
Company values
- Integrity: We build and maintain honest, candid, and caring relationships with clients, potential customers, partners, investors, and of course, each other!
- Rationality: All we do is supported by factual evidence—whether it’s building awesome products, making decisions, or communicating with each other
- Collegiality: We’re in it together—so we’re all equal. We work in professional harmony, with respect, without arrogance, and as part of a structure where responsibility is shared and owned by all of us
Company HQ
South San Mateo, San Mateo, CA
Articles
Leadership
Mike Rosenbaum
(CEO, not founder)Prior to Guidewire, they led Product Management and Go-To-Market Strategy for core CRM products at Salesforce and served in the US Navy as a Submarine Officer.
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