Senior Product Manager, Muck Rack
Reporting & Insights
$131-147k
Salary shown for US locations and shown as a benchmark only
Public Relations software
Open for applications
Public Relations software
201-500 employees
Open for applications
$131-147k
Salary shown for US locations and shown as a benchmark only
201-500 employees
Company mission
To transform the way companies engage with the media.
Role
Who you are
- 4+ years product management, or equivalent professional SaaS experience in customer success, UX research, product operations, product marketing, or data analytics roles
- Proficiency in contributing to product development teams, from solution requirements to execution, and asynchronously breaking down product and technical requirements. Past experience with hybrid or distributed teams is a plus
- Experience in using product development tools (ex. JIRA, Shortcut or Linear), navigating product analytics (ex. Heap, Pendo), and collaborative tools (ex. Miro, FigJam, LucidCharts, etc.)
- Experience making sound and challenging prioritization decisions, and getting buy-in from all stakeholders related to that decision
- Experience working on a reporting suite of tools in some capacity, understanding the complexities of data visualizations, building effective dashboards, underlying data cleanliness, and more
- Strong self-management practices with attention to detail
- Experience partnering strongly with customer success teams, and building up a strong knowledge of key pain points and opportunities
- Ability to distill business needs to support the product to meet those needs
- Experience working on a complex, data-rich platform
- Familiar with SQL queries with exploratory data analysis
- Experience performing quality assurance (QA) testing to evaluate functionality and catch issues before they reach production
What the job involves
- We’re looking for an experienced and collaborative Sr. Product Manager, Reporting & Insights to join our Reporting team, which is primarily responsible for the suite of experiences that enable customers to effectively report on their coverage and PR efforts
- Reporting to our Sr. Director of Product, you’d join a 20-person Product team consisting of product managers, product operations, and product designers, all motivated to build a best-in-industry solution. As a Sr. Product Manager, you will collaborate cross-functionally with our tech teams to build industry-changing projects for how brands and agencies measure their impact in an evolving internet landscape
- Partner with product leadership to establish, validate, and sell a strategy for Reporting & Insights at Muck Rack, ensuring customers can effectively report on their coverage
- Project manage all Reporting & Insights projects, from scope to release, partnering with UX, go-to-market, product marketing, and revenue stakeholders
- Explore innovative solutions for a market that’s ripe for innovation, advocating for new possible approaches to old PR problems, and demonstrate an openness for leveraging AI to shape workflows in ways that provide clear value
- Identify, track, and report back on key product health metrics to showcase the effectiveness of our roadmap and build decisions, and prioritize necessary follow-up work to close gaps
- Write clear requirements, and acceptance criteria to ensure tech teams have the clarity they need to deliver high quality outcomes for users and internal stakeholders
- Maintain the day-to-day backlog with the engineering teams, ensuring all tickets are prioritized and planned to meet targeted milestones
- Inform and manage project plans on more major projects to ensure cross-functional dependencies are known and tracked, and define and track progress against project OKRs
- Communicate effectively with team members and key stakeholders to achieve project goals and to identify and mitigate risks as they arise
- Analyze and monitor qualitative and quantitative data on Muck Rack to identify product opportunities or gaps that help us to develop world-class user experiences
- Successful roadmap delivery: In collaboration with others, the right projects are built in an effective way, as demonstrated by key feature adoption metrics and impactful movement on health metrics
- Customer First: communicate effectively with customers and have an understanding of how to synthesize across multiple sources of user data and feedback, and creatively connect it to product strategy and development
- Relationships: build strong relationships cross-functionally and cross-departmentally to ensure successful feature adoption
Application process
- Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision
- 30 min interview with a member of our Talent Team
- A 45 minute zoom interview with the hiring manager
- Peer interviews with several Product team members
- Final call(s) with executive team member(s)
Our take
Muck Rack was founded in 2009 as a platform for businesses to connect with journalists. As of 2022, tens of thousands of journalists have profiles on Muck Rack that are available for companies such as Google, Pfizer, and Duolingo to browse and employ writers from.
The nature of journalism has evolved since Muck Rack’s founding, with social media and digital outlets taking away market share from printed publications. As the landscape changes, Muck Rack has expanded its services to include a Public Relations Management platform.
It’s moves like this, as well as their shift to a “distributed” business (hybrid or remote), that have sparked renewed investor confidence in Muck Rack. Though the company has been bootstrapped since its founding, Muck Rack received its first outside funding of $180 million in 2022, underscoring the importance investors place on their platform.
With this substantial funding, the future is bright for Muck Rack, as it continues to roll out updates and new features to its platform. Digital content can go viral in a matter of hours, and the creators are not always journalists, meaning Muck Rack must remain agile and quick to respond.
Steph
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Company benefits
- Fully distributed - Much Rack are committed to a permanent, fully remote environment, core to the way they do business.
- Geo-neutral compensation - Much Rack believe in equitable pay regardless of where you live.
- Time off - 4+ weeks off-the-grid vacation, sick and mental health days, and company holidays.
- Insurance - Health, vision, and dental coverage paid at 100% for individuals
- Retirement planning - MUck Rack contribute 3% of your annual salary to your 401k automatically.
- Paid parental leave - 8 weeks fully paid bonding for all parents + up to 8 weeks fully paid recovery from childbirth.
- Full WFH set up - Including monthly phone/internet reimbursement and coworking stipend.
- Learning & development - Take advantage of unlimited access to learning platforms and regular training opportunities.
- No meeting Fridays - Take control of your calendar, and make time for reflection and deep-focus tasks
Company HQ
Brickell, Miami, FL
Leadership
Gregory Galant
(Co-Founder & CEO)Currently CEO & Co-Founder of the Shorty Awards for social media. Previously CEO of RadioTail and Chairman of Halenet.
Lee Semel
(Co-Founder & CTO)Currently Co-Founder and Producer at the Shorty Awards. Previously Founder and CTO of Innofinity.
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