Team Lead of Sales Development, BigCommerce
EMEA
Open SaaS ecommerce platform
Be an early applicant
Open SaaS ecommerce platform
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help merchants sell more at every stage of business growth, from small startups, to mid-market businesses, to large enterprises.
Role
Who you are
- 3+ years sales or sales development experience in a high volume, fast-paced inside sales environment, ideally in a $50M+ software, SaaS, eCommerce or other subscription based company
- Foundational knowledge of sales methodologies and proficiency with solution selling, preferably New Solutions Selling
- Keen understanding of and sales experience at a SaaS or eCommerce company strongly preferred
- Degree in Business or related field from a four-year college or university preferred
- Driven Achiever - You thrive on challenges and have a proven history of successfully, consistently achieving revenue quotas and objectives, within a complex client acquisition driven business, preferably in the mid-market or enterprise space
- Business Savvy - You have a moderate degree of business acumen and provide consistent, accurate forecasts
- Customer Focused - You have a passion for mid-market business customers, service, and satisfaction
- Persuasive Master Communicator - You must have strong persuasion and negotiation skills - it is a sales job. Excellent communication (written and verbal), presentation, and client relationship skills are critical
- Collaborative - Ability to forge strong bonds and work collaboratively with key external and internal partners across Sales channels
- Efficient - Excellent organization and time management skills
- Attentive - Passion for client service and satisfaction and are able to manage sensitive information and numerous details with ease
- Composed - You are cool under pressure, professionally mature, and know how to remain collected and focused in a fast-paced, high pressure, dynamic environment
- Personable - You are positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members
- Courageous and Ethical - You possess professional courage, steadfastly persevere through challenges, are ambitious while humble, have high standards for ethics and integrity, and do the right things the right way
- Comfortable using technology - Sound knowledge of Salesforce as well as strong Internet, email, and electronic document management skills. A basic understanding of HTML, CSS and internet technologies (shopping carts, web hosting, email and online marketing tools) is a big plus
What the job involves
- BigCommerce is looking for an ambitious Team Lead to join our dynamic EMEA SDR team
- As a Team Lead EMEA Sales Development, you’ll be responsible for leading our growing EMEA SDR function by coaching and mentoring the team to deliver against challenging quotas - as well as carrying an individual SAL target to help the region continue to grow
- Build a pipeline of outbound generated sales accepted leads through agreed sales methodologies
- Draw upon your experience and smarts to assess complex business structures and challenges, obtain information that is critical to the sale, and select an appropriate course of action and/or solution to get the job done
- Meet the expectations and requirements of internal and external customers by completing detailed needs analyses, educating clients on the BigCommerce Inc
- Value proposition, acting with customers in mind, and establishing effective relationships through trust and respect
- Develop and maintain accurate forecasts and effectively maintain a CRM with detailed and accurate notes of all sales related activities
- Work closely with the various EMEA SDRs on in-campaign/in-territory messaging and analysis to ensure consistent output and quality
- Work with Director, Sales Midmarket and VP Sales EMEA, to ensure all SDRs are competent and trained on our various internal tools and technologies (e.g. Salesforce, Outreach, LinkedIn)
- Day to day mentorship of EMEA SDRs and host weekly 1 to 1 meetings
- Report progress/challenges/issues to Director, EMEA Sales Development regularly
Salary benchmarks
Our take
SaaS eCommerce platform BigCommerce is taking full advantage of the recent shift towards online shopping with its software that helps businesses of all sizes build and run eCommerce sites. Aside from providing a template for stores with functions including shipping and payment tracking, it also provides tools to cross-sell on other markets such as Amazon.
BigCommerce competes in this space with Shopify, another major eCommerce provider. While both companies have their adherents, BigCommerce's competitive advantage is in the sheer range of built-in features provided to its customers and the transparency of its pricing structure. While it can be more complicated to learn its flexibility is prized by the customers who have mastered its features. These include major brands such as Ted Baker, Skullcandy and Burrow to name just a few.
BigCommerce went public in 2020 with a valuation of almost $7 billion. Since then it has expanded aggressively into Europe and the Latin American market, including closing partnerships which enable BigCommerce vendors to sell on Mercado Libre. It is currently focusing on developing its enterprise offering as part of a shift towards profitability rather than continued market expansion as it seeks to navigate through the tricky economic situation for global eCommerce retailers in 2023.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2018
$64m
SERIES F
May 2016
$30m
SERIES E
Total funding: $219.2m
Company values
- Customers First: Our company exists to help merchants sell more. We make every decision and measure every outcome based on how well it serves our customers
- Think Big: Being the world's leading commerce platform requires unrivaled vision, innovation and execution. We never settle. We challenge our ideas of what’s possible to better meet the needs of our customers
- Make a Difference Every Day: We constantly push ourselves to be our best. We focus on solutions and arrive every day inspired to make an impact through our talents, passion and hard work
- Team on a Mission: BigCommerce is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We’re committed to helping our customers by working together with equal parts humility and ambition
- Act with Integrity: We’re honest, transparent and committed to doing what’s best for our customers and our company. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas or passive-aggressive behavior
Company HQ
Four Points Centre, Austin, TX
Articles
Leadership
Brent Bellm
(CEO, not founder)Before taking the role of CEO at BigCommerce in 2015, they were the COO at HomeAway and VP Global Product for PayPal.
Diversity, Equity & Inclusion at BigCommerce
- We foster a culture that encourages the inclusion of every employee by celebrating our individuality and our common values that bring us together. We strive to create an environment in which all employees can bring their whole, best, authentic selves to work and for everyone to feel a sense of acceptance and encouragement to come as they are
- Our differences make us unique and create the diversity we value. We commit to creating an environment where each of us is treated with response and dignity and the expression of each individual's perspective, thoughts and ideas is encouraged
- Greatness is inherent in all people, no matter their demographic background or personal experiences. We will take action to ensure that every individual has an equal opportunity to grow and achieve their maximum potential
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