Senior Marketing Analyst, Creditspring
£55-68k
2+ days a week in office (Davies St, London)
A subscription service offering interest-free loans
Job no longer available
A subscription service offering interest-free loans
101-200 employees
Job no longer available
£55-68k
2+ days a week in office (Davies St, London)
101-200 employees
Company mission
To change the way people deal with unexpected expenses and help them gain financial stability.
Role
Who you are
- Experience: 4-6 years of experience in a marketing analytics role, preferably in a D2C environment
- Technical Skills: Proficient in data analysis tools (e.g., SQL, Excel, Google Analytics), with experience in building dashboards (e.g., Tableau, Power BI) and working with large datasets
- Strong Analytical Skills: Deep understanding of unit economics, LTV, CAC, and other key marketing metrics
- Attribution Expertise: Proven experience in developing and implementing multi-touch attribution models
- Growth Hacking: Demonstrated experience in leading growth hacking initiatives, running experiments, and driving growth projects
- Cross-Functional Collaboration: Demonstrated ability to work effectively with cross-functional teams, including Data, Underwriting, Finance, Growth, Design, Content, and Product
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex data insights to non-technical stakeholders
- Problem-Solving: Strong problem-solving abilities, with a knack for turning data into actionable strategies
- Detail-Oriented: High attention to detail, especially when it comes to data accuracy and reporting
- Proactive & Curious: A self-starter with a curious mindset who is always looking for ways to optimize and improve
- Data-Driven: Passionate about data and using it to drive decision-making and strategy
- Growth-Oriented: Always looking for ways to improve upon past performance and willing to experiment and iterate
- Adaptable: Able to thrive in a fast-paced, evolving environment with shifting priorities
What the job involves
- We are seeking a Senior Marketing Analyst to join our dynamic marketing team. This role is crucial in driving customer and revenue growth and involves working closely with the Senior Growth Manager and Head of Marketing.
- The Senior Marketing Analyst will be instrumental in analyzing unit economics for our products and channels, developing and refining attribution models, evaluating the impact of media campaigns, and supporting the team in building and executing marketing CRM and email campaigns
- Email and CRM Campaigns: Drive customer and revenue growth by leading the planning, execution, and analysis of email and CRM campaigns. Identify opportunities to optimize these channels for better engagement and conversion
- Growth Initiatives: Identify and capitalize on internal and external opportunities for growth. Run growth hacking initiatives, experiments, and projects to discover new avenues for scaling customer acquisition and retention
- Analytical Leadership: Lead the analysis of unit economics for every product and marketing channel, providing insights that will shape strategic decisions
- Attribution Model Development: Develop, refine, and implement attribution logics for all acquisition channels to ensure accurate tracking and optimization of marketing spend
- Campaign Performance Evaluation: Support the marketing team by analyzing the impact of media campaigns (digital, offline, etc.) and provide actionable insights for improvement
- Reporting & Dashboard Creation: Oversee the creation and automation of dashboards that provide real-time insights into key marketing metrics, ensuring all team members have access to up-to-date data
- Cross-Functional Collaboration: At Creditspring, we believe that collaboration across different teams is key to our success. Our Senior Marketing Analyst will work closely with various departments to drive strategic decisions and sustainable growth:
- Data Team: By collaborating with the Data team, you will build comprehensive dashboards and analyze customer behavior. This partnership enhances our understanding of customer segments and optimizes targeting strategies, ensuring our marketing efforts are data-driven and effective
- Underwriting Team: Working with the Underwriting team, you will assess and refine eligibility criteria. This collaboration balances growth, risk, and cost considerations, helping us to maintain a healthy and sustainable customer base
- Finance Team: Partnering with the Finance team, you will develop and refine unit economics for each product and channel. This ensures that our growth strategies are not only ambitious but also financially sustainable
- Continuous Improvement: Our collaborative culture encourages continuous monitoring, testing, and refining of marketing strategies based on performance data. This ongoing improvement process drives better ROI and keeps us agile in a fast-paced market
- Continuous Improvement: Continuously monitor, test, and refine marketing strategies and tactics based on performance data to drive improved ROI
- Market and Competitor Analysis: Conduct ongoing market and competitor analysis to identify new growth opportunities and threats, feeding insights into the broader marketing strategy
Salary benchmarks
Our take
Unexpected expenses are inevitable. However, there are limited and unfavourable options when it comes to managing these expenses: overdrafts are confusing, credit cards are risky, and payday loans are expensive. Creditspring aims to solve this problem by creating financial services that can help people manage their unexpected expenses.
Creditspring differentiates itself by not charging interest on its loans: clients only pay a fixed membership fee in addition to what they borrow. What's more, Creditspring sets out to improve the financial stability of its clients by offering budgeting tips, ways to improve their credit score and a personalised score that is updated every month- allowing them to monitor their improvement.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
Luke Chapple, Senior Customer Operations
Insights
Company
Funding (last 2 of 6 rounds)
Jul 2022
$11m
SEED
May 2022
$65.1m
GROWTH EQUITY VC
Total funding: $87.7m
Company benefits
- 🛋 Hybrid & flexible working - we also give you the option to work from anywhere
- 🩺 Bupa health insurance with medical history disregarded and including enhanced cover for cancer and mental health. Free Digital GP service (24/7) included. No cost to you for adding dependents to your policy.
- 🏋️♀️ 1:1 Private health and wellbeing assessments, ongoing health and wellbeing coaching and support through HAWQ with workshops and socials
- 🧑🏫 £1000 annual training budget
- 🧘🏽♀️£600 annual Juno flexible wellbeing budget
- ⚕️Bupa health cash plan to help with everyday medical expenses such as dental and optical
- 🏄🏻♀️ 25 days paid holiday increasing by one day per year up to a maximum of 30 days, plus public holidays
- 🍱 New starter team lunches
- 🕺Regular social & team events
- 👶🏼 Workplace Nursery Scheme
- 💻 Company Apple Macbook & WFH accessories
Company values
- Do the Right Thing
- Work Together
- Love What You Do
- Don't Settle
- Take Smart Risks
Company HQ
Soho, London, UK
Articles
Leadership
Neil Kadagathur
(Co-Founder & CEO)Studied Economics at Princeton University. Previously Executive Director at Goldman Sachs for 12 years.
Sabrina Loi
(Chief Product Officer)They were a Deputy Creative Director at Soleja for 12 years. Their experience lies in the design industry as a professor and a consultant.
People progressing
Jenni joined Creditspring in 2021 as a Junior Product Designer, since then they have been promoted to Product Manager and Senior Product Manager.
Jonika joined Creditspring in 2020 as a Marketing Executive, and since then they have worked their way up to become a Senior Communications Manager.
In 2022, Reise joined Creditspring as a Customer Operations executive. In 2025, they moved into the Product team and is now an Associate Product Analyst.
Diversity, Equity & Inclusion at Creditspring
Linda Murphy-Ericsson (People & Culture Partner)
- Our Goal: We’re committed to Creditspring being an inclusive environment where everyone feels welcomed, valued, and listened to; We want you to thrive as your true self.
- What do we do to get there? We capture and monitor metrics that feed into our Diversity DNA, such as our gender split, both company-wide (Currently 47% females, which is higher than our industry average of 28%) We are also proud to share that our leadership team is 40% female, compared to an average of 10% industry-wide. We monitor and benchmark ourselves to ensure we are accountable and set ambitious yet realistic goals. We are trying to drive a change that we would like to see outside of Creditspring.
- We regularly review and refine our hiring process to tailor all communications, job listings, and channels where we reach and meet talent in ways that are inclusive in all shapes and forms. We know females and people from underrepresented groups are often hesitant to apply for jobs they don’t tick all the boxes for, so we are actively encouraging all to apply. We hire based on skill and skill only, but we are also keen advocates of the notion that skills can be taught.
- Learning and Development are of great importance to us, and we have a generous annual budget for everyone working here. We recently launched our L&D catalogue and have many more initiatives to help our team find courses, training, and events that will be useful and further their progress in their career.
- Everyone who joins us is enrolled in a course on Unconscious Bias, just as with compliance training, this is a very important piece in our commitment to creating inclusive spaces for everyone.
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