Operations Lead, Beam
£45-60k
+ Share Options
Reinventing welfare services with tech & AI
Open for applications
Reinventing welfare services with tech & AI
101-200 employees
Open for applications
£45-60k
+ Share Options
101-200 employees
Company mission
To give everyone access to human-centred welfare services
Role
Who you are
- A people leader - arriving with an impressive background of managing high achieving teams: striking the balance between a positive working culture and a drive to achieve targets
- A developer of talent - you want to get the most out of a diverse team! Our Operations team is made up of people from diverse backgrounds: ranging in age, experience, skills and life experiences
- Entrepreneurial - excited to own an integral part of our service, constantly driven to get things done and lead from the front
- Results driven - Constantly tracking KPIs and OKRs to support your team in achieving social impact targets on a monthly basis
- Data led - Use data and numbers to make decisions and to recommend next steps
- A problem solver - you thrive on meeting problems with creativity and innovation
- Passionate about our service - a deep desire to revolutionise services for those left behind, excited by the opportunity to empower our people and build a working mode that scales impact
What the job involves
- As an Operations Lead, you’ll support a brilliant team of caseworkers (known as Pathway Coaches) and the amazing people referred to Beam (known as Members) on their remarkable journey out of homelessness and into stable work/housing
- This position offers the unique blend of managing a team that delivers a crucial service, alongside strategising and executing operational change. Both of which impact the lives of hundreds of disadvantaged people on a monthly basis
- Creating a positive, impactful working culture - You’ll foster a culture of high performance and top quality support in an emotive and complex environment
- Making lasting change in the way(s) we work - Constantly looking at how we can improve, you’ll hypothesise and run multiple tests to improve our ways of working
- Solving complex problems - no two outcomes are the same, you’ll find creative ways to unblock barriers to entry for various disadvantaged groups, ensuring our support plans are tailored to each member
- Leading delivery on our contracts - Collaborating with our partnerships team, measuring performance and delivering to our contracts to provide the critical support our members need
Application process
- 30-minute video call with our Talent Partner
- Timed practical test, giving you a better sense of the role
- People-related scenarios
- 3 final interviews with people at Beam
Salary benchmarks
Our take
Beam is an ambitious social impact business focused on creating equality of opportunity at scale. They're starting by crowdfunding brighter futures for homeless people in London, creating a powerful new model to help disadvantaged people get into stable work.
Beam is funded by established names in the UK tech scene, the world's top impact funds and the Mayor of London. Founder and CEO, Alex Stephany, brings a track record from his previous startup backed by Index Ventures and the rest of Beam's senior team have their own wealth of experience.
Beam has also won multiple awards, including a Queen's Award - one of the UK's most prestigious business award - and has twice been voted as one of the top 100 places to work in the UK.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
65% female employees
61% employee growth in 12 months
Company
Employee endorsements
Meaningful work
"I love working for Beam because you can be certain that everything you do day-to-day will have a visible and lasting impact on a homeless person."
Company benefits
- Share options - Be a Beam owner with EMI-qualifying share options
- Annual retreat - Bond with teammates on a yearly team retreat
- Team talks - Network with big name tech entrepreneurs
- Meditation app - Free subscription to Calm meditation app
- Cyclescheme - Get a discounted bike and accessories
- Generous Holiday - 28 days per year + bank holidays
- Hybrid working - Work at our beautiful Shoreditch office or at home
- 1:1 workplace coaching through More Happi
- 1:1 financial wellbeing through Bippit
- Discounted tech products with Techscheme
- On-demand therapy, coaching, classes & content - powered by Oliva
Company values
- ⚡️ We make an impact - we change lives and fix social problems by setting and achieving ambitious targets
- 🗯 We're open & transparent - we communicate openly and transparently with each other and the world
- 🌱 We get better together - we support each other to improve and actively work on personal growth - with no ego
- 🔦 We're beams of energy and focus - we bring energy and strive for laser focus in our work
Company HQ
London, UK
Articles
Leadership
Alex Stephany
(CEO)Previously CEO of JustPark, a leading online marketplace for parking with over 4m customers backed by Index Ventures. Expert on the sharing economy and author of The Business of Sharing (Macmillan).
Seb Barker
(COO)Helped pioneer personalised healthcare for the NHS. Worked on the world's first social impact bond in homelessness.
People progressing
Bluinse is a rising star in ops, focused on Beam Lettings: a pioneering service supporting homeless people into stable homes. Outside of Beam, Bluinse is a bit of a dance star with over 100k subs.
Ryan (no relation to Bluinse :) ) is another rising star in ops, supporting homeless people into stable jobs. Ryan loves footie and guitar. He also organises 'Active Wellbeaming' - our paid for team PT.
Diversity, Equity & Inclusion at Beam
Amira & Kat (Chairs of DEI at Beam)
- We work hard to build teams that are diverse in every way.
- We’re committed to creating inclusive hiring processes which allow people with diverse backgrounds to showcase their talents
- We particular encourage applications from those who are underrepresented in startups: those from black and underrepresented ethnic groups and people with lived experience of homelessness/social disadvantage
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