Community Manager, Space Ape Games
Mobile gaming company
Job no longer available
Mobile gaming company
101-200 employees
Job no longer available
101-200 employees
Company mission
Space Ape’s mission is to make the world’s best mobile games.
Role
Who you are
- 2 years or more of experience managing communities in the gaming space
- Exceptional writing skills (native-level English)
- Embedded in the gaming world. You know your audience. Geeking out is second nature to you
- Being resilient in the face of challenging crowds is a must. You are the voice of reason calming down the room
- Knowledge of the Transformers universe is a large bonus!
- This is a remote position. Our main office is located in the United Kingdom and we are looking for someone who can work most of our core business hours, which creates certain limitations around time zones
What the job involves
- In this role, you’ll be required to wear many hats! Your primary focus will be to engage & communicate with our TF:EW community on Discord, assist in creating our weekly Newsletter which is distributed to hundreds of thousands of players on a weekly basis and assist in sensitive cases that have been escalated by our Support team
- You will act as one of the advocates for the players, sharing and providing insights to the Community Team on a regular basis
- Be part of the Community Team that is the face of Transformers: Earth Wars
- Actively engage with our community
- Supervise our volunteer Discord moderators and Playtesters
- Ensure that guidelines and etiquette are followed
- Follow the game development closely and sync up with the team on all game changes and updates
- Relay important updates to our Discord user base
- Assist in driving continuous improvement of our Discord channels and the Discord technology we are using
- Assist our dedicated Support Team with general queries, and give guidance when necessary
- Tracking and reporting on player sentiment
Our take
Space Ape is a mobile gaming company dedicated to creating the highest quality games for players worldwide. To date, it has launched games such as Rival Kingdoms, Fastlane, and Beatstar, which reached the #1 top-grossing music game in 2022.
In 2021, Space Ape soft-launched Boom Beach: Frontlines with their strategic partner, Supercell, which has also supported the company in its latest funding round. This investment is cited to help Space Ape grow its team and scale marketing, as it capitalises on the massive success of Beatstar, which has acrued upwards of 38 million downloads.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2015
$3.1m
LATE VC
Dec 2014
$6.9m
SERIES C
Total funding: $14.4m
Company benefits
- Maternity & Paternity Leave
- Bike to Work Scheme
- Work from home opportunities
- Health insurance
- Video therapy sessions through Spill, to support positive mental health
Company HQ
Fitzrovia, London, UK
Leadership
John Earner
(CEO & Co-Founder)Previously Lieutenant in the US Navy for 4 years and Project Leader at BCG for 2 years.
Simon Hade
(Co-Founder)Previously Product Manager at Skype for 5 years and Platform Product Director at Playfish for 1 year.
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