Director of Information Technology and Security, Pano AI
$22-242k
+ Eligible for a bonus + Stock options
Early wildfire detection & monitoring
Open for applications
Early wildfire detection & monitoring
101-200 employees
Open for applications
$22-242k
+ Eligible for a bonus + Stock options
101-200 employees
Company mission
To give firefighters advanced tools to safeguard lives, communities, and the environment.
Role
Who you are
- 10+ years of progressive experience in IT and IS, with at least 3+ years in a senior leadership role (Sr. Manager, Head of IT, or Director-level)
- Proven success scaling IT and IS in a fast-paced, cloud-first environment (preferably in SaaS or high-growth tech)
- Strong experience across modern SaaS tooling, identity/access management, endpoint management, and IT compliance
- Technical knowledge of key security concepts (e.g., least privilege, zero trust, secure config baselines) and how they map to IT operations
- Familiarity with compliance frameworks including ISO 27001 and SOC 2 Type 2 and their technical control requirements
- Excellent communication and stakeholder management skills — able to confidently engage with execs, vendors, and cross-functional partners
- Hands-on, humble, and excited to build — this role is part strategy, part sleeves-rolled-up execution
What the job involves
- Pano AI is seeking a strategic and hands-on Director of Information Technology and Security to lead and scale our internal technology function.
- You’ll serve as the company’s senior-most technology and security leader, responsible for both core infrastructure and the protection of Pano AI’s information assets.
- You’ll lead IT operations and our Security & GRC teams to build and scale secure, compliant systems that enable our employees to do their best, most efficient work while maintaining a high level of security and trust that our utility and government customers expect
- This is a key leadership role that blends operational rigor with forward-thinking strategy. You’ll be responsible for building high-performance IT and IS teams, maturing our Systems and tooling, and enabling scalable, secure growth as we continue to expand globally
- Own the vision, roadmap, and execution of Pano AI’s internal IT and security strategy, ensuring alignment with business goals and risk posture
- Build, mentor, and scale high-performance IT and IS teams with a focus on operational excellence, employee experience, and service delivery
- Define and track KPIs for IT operations and security programs to drive accountability and continuous improvement
- Partner with Engineering, Product, Legal, People, and other functions to ensure enterprise-wide alignment on technical controls, risk management, and audit readiness
- Oversee corporate infrastructure and core systems (e.g., Okta, Google Workspace, Zoom, MDM, SaaS stack), managing endpoint environments across Mac and Windows
- Drive automation, scalability, and lifecycle management across hardware, software, and access provisioning workflows
- Manage vendor relationships, tooling selection, and IT/security budgets with a focus on cost-effectiveness and long-term value
- Lead the execution of the information security program, including policies, roadmaps, and incident response procedures
- Ensure the effective implementation of technical security controls such as SSO/MFA enforcement, endpoint protection, and device compliance
- Coordinate and support security certifications and compliance initiatives (e.g., ISO 27001, SOC 2, CCPA/GDPR, FedRAMP), including audits and remediation
- Evaluate and implement security tooling integrations into the IT ecosystem (e.g., email security, logging, CASBs, vulnerability scanners)
- Champion an excellent technology experience for employees from onboarding through daily support to enable employees to do their best, most efficient work whether in the office or remote
- Continuously improve IT support processes, including helpdesk workflows, SLAs, and knowledge base content
- Act as an escalation point for executive and complex technical support needs
Our take
With wildfires becoming an increasing concern across the globe, Pano AI has leveraged innovations in AI and computer vision technology to create an early warning and response system for the destructive phenomenon.
Using high-definition, remote-controllable cameras, its hardware is placed within forests, where it can be human-operated or work passively in scanning mode. The video feed is then analyzed by AI, which alerts authorities if it picks up smoke or fire.
At present, Pano AI is monitoring millions of acres of land. It has enjoyed substantial funding for its technology, has a partnership with T Mobile to utilize its 5G network, and has already helped to mitigate environmental disasters by delivering alerts before the first 911 call.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jun 2025
$44m
SERIES B
Jul 2023
$17m
EARLY VC
Total funding: $89m
Company HQ
SoMa, San Francisco, CA
Leadership
Sonia Kastner
(Co-Founder & CEO)Previously Vice President of Supply Chain at PAX and a Global Supply Manager at Nest.
Arvind Satyam
(Co-Founder & CCO)Currently Growth Advisor at CoMotion and Young Global Leader at World Economic Forum and Board Member at NewCities. Previously Venture Partner at OzoneX Ventures.
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