Mid User Experience Writer, Tide
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1 day a week in office (Old Street, London)
Business accounts for SMEs
Job no longer available
Business accounts for SMEs
1001+ employees
Job no longer available
+ Share options
1 day a week in office (Old Street, London)
1001+ employees
Company mission
To save businesses time and money - so they can get back to doing what they love.
Role
Who you are
- 1.5+ years experience as a UX Writer or Content Designer, ideally within a similar sector
- Excellent writing skills, including the ability to distil complicated concepts into plain English
- A data-driven approach to crafting copy
- Understanding of user research and testing
- Creativity and problem-solving skills
- Proficient Figma user
- Quick learner with an ability to deal with ambiguity
- Great communication skills
- Comfortable working with style guides to ensure consistency
- Experience of balancing multiple priorities
- Adept at working and collaborating in an Agile environment
- Passion for inclusive, user-centred design
What the job involves
- We're looking for a dynamic and detail-oriented UX Writer to work across a range of our products. You’ll help to shape the future of our products and guide members through journeys with intuitive copy. Your work will have a significant impact, helping members to streamline their admin and get paid for their services
- Deliver copy for end-to-end user journeys
- Collaborate with Design, User Research, Product, and Engineering throughout the product development life cycle
- Advocate for the value of UX writing and user-centred design across the business
- Communicate the rationale for your copy approach to stakeholders
- Contribute to Tide’s copy guidelines to raise the bar for copy across the business
- Stay updated on best practices and industry trends to spot opportunities to improve our processes
Salary benchmarks
Our take
Small businesses and sole traders are still underserved by most traditional banks. Tide is solving that problem by offering speedy, affordable and effective financial services tailored to SMEs.
Since its launch, Tide has gained considerable traction among small businesses. This is largely thanks to its fast onboarding times, low fees and the diversity of products, which include a number of accountancy tools. And headed up by a former RBS, C&A and Optanus executive, it is certainly in a unique position within the financial services market.
Having built a strong user base of over 1M customers globally, with 650,000 members in the UK. Through further expansion across Europe and continual addition of 'first-of-its-kind' features, Tide is well set to secure a larger market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Sep 2025
$120m
GROWTH EQUITY VC
Jan 2023
$24.5m
GROWTH EQUITY VC
Total funding: $407.9m
Company benefits
- Flexible working:A flexible working policy that allows most teams to work from home when they need to
- Family-friendly leave: We go above and beyond the statutory requirement for maternity and paternity leave
- Paid volunteering leave: You’re encouraged to take three days a year as paid volunteering leave for your chosen charity or organisation
- Holiday leave: 25 days a year of paid holiday leave, plus bank holidays
- Sabbatical leave: Take a well-deserved break and come back refreshed
- Extra unpaid leave: Extra time off is available beyond your annual leave allocation
- We keep the team fed: Breakfast, snacks and hot drinks are provided daily, along with regular morning teas and catered events
- Personal development: Personal development budget is available for each Tidean to pursue additional training related to their role
- Private health cover: Private healthcare from Vitality, that includes the ability to earn discounts and rewards for having a healthy lifestyle
- Mental wellbeing : 24/7 Employee assistance, unlimited cognitive behavioural therapy, subsidised mindfulness and relaxation app
Company HQ
City of London, London, UK
Articles
Leadership
Dr Oliver Prill
(CEO)Began their career as a Consultant at McKinsey. They also held the role of CEO at both C&A Bank and Optanus, and was COO of Kreditech Holding before joining Tide in 2018.
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