Sales Account Manager, Signal

• Network in and understanding of the maritime industry; direct experience in chartering from any market perspective, e.g. broker, charterer or ship owner is a strong asset
• 2+ years of demonstrable track record in a Business-to-Business (B2B) Sales or Account executive capacity; Having successfully sold technology to the shipping and/or commodities trading verticals is an asset
• Experience in one or more of the world’s major commodities trading areas, such as oil, clean petroleum products, gas, iron ore, grains, agro, minerals, etc. A strong network in the European commodity trading region will also add a lot of value
• Hands on experience in client engagement and an ability to deliver high-touch VIP customer service
• Knowledge of CRM software (e.g. Salesforce or similar)
• Knowledge in the selling of a variety of interfaces, such as web, mobile, data and APIs, including technical sales skills (e.g. basic self-sufficiency in Python SDKs / Excel Pivots)
• Experience in sales and engagement performance metrics and how to act on them
• Excellent communication, negotiation and closing skills
• High, positive energy and an ability to orchestrate and sustain a rich cadence of client activities, such as on-site demos, visits, training sessions, webinars, etc
• Analytical skills and ability to work hands-on with data is a strong asset
• Willingness to travel across Europe

• We are looking for a Business-to-Business (B2B) Sales or Account executive with a strong track record in the Maritime domain to join our team in London
• This role offers the opportunity to develop ownership and excel in a broad range of commercial responsibilities and the opportunity to partner with some of the world’s largest and highest-performing players in the bulk-shipping and commodities verticals
• At Signal, we are committed to finding top performers who are respectful and inclusive team players, embodying these values in every role
• Perform market research, mapping and sizing for Northern Europe, focusing on Norway, Germany, Denmark, Holland, supporting company Sales targets
• Scout and develop new business leads across the client, channel and/or partner spectrum
• Set, track and achieve/exceed sales, adoption and engagement targets, aligned with company objectives
• Accelerate customer adoption and success through support, education and engagement
• Be the trusted partner and the single point of contact for accounts and coordinate activities that help them achieve and experience long-term success with Signal’s value propositions
• Contribute to the creation and leveraging of marketing assets
• Capture client feedback and relay / clearly explain to the product team
• Monitor and analyze sales, adoption and engagement metrics
• Follow-up and report on the status of accounts and transactions
• Suggest actions to improve sales and engagement performance and identify opportunities for growth across teams

• Additional performance incentives
• Coverage under the company’s collective health insurance plan
• Opportunity to work alongside experienced people with deep knowledge in software engineering, data science & shipping business who are always eager to mentor
• Signal’s hybrid remote work policy currently includes 6 working days at premises per month, during which happy hour events take place
• 2-4 weeks of onboarding training to prepare you for your new role, having the opportunity to meet about 30 trainers while diving deep into our products and/or the shipping world
• Career growth opportunities and a structured development discussion every 4 months
• Personal learning budget for training, seminars, conferences (750 to 2000 EUR annually depending on seniority)
• Fun and well-equipped work environment that includes our in-house restaurant with healthy, freshly cooked lunches every day, ping pong & billiard tables
• Regular team bonding events and activities

The Signal Group specialises in providing technology, data and commercial solutions to the shipping industry. Signal Ocean, Signal Maritime, and Signal Ventures make up the group.