Technical Delivery Manager, PulsePoint

• Minimum 1-3 years of project management/delivery management experience in a similar environment or related field, working with geographically distributed development teams
• Minimum 1-3 years of hands-on experience with Agile/Scrum methodologies
• Strong understanding of the development processes/full SDLC, and how they relate to project management processes
• Process improvement experience through Agile Practices
• Ensure the implementation of best practices in software development and deployment
• Proven experience with project management tracking/reporting tools (e.g. JIRA/ Confluence, Smartsheet, or similar)
• Understanding of web technologies to effectively manage risk & complexities within projects, and those that integrate across project teams
• Experience managing multiple concurrent projects, or a number of project streams under a large program
• Experience managing project dependencies and blocker issues, developing risk mitigation plans, and escalating when required
• Ability to work independently, with some management oversight, to manage multiple projects from inception to completion
• Ability to influence stakeholders and project resources, and negotiate or escalate when competing priorities arise, to meet commitments throughout the project timeline
• Excellent written and verbal communication skills, including presentation skills
• Strong interpersonal and teamwork skills
• Works efficiently with resources in multiple locations
• Strong time management and organizational skills
• Enjoys a highly collaborative, fast-paced environment and thrives on multi-tasking
• Strong attention to detail, follow-through, and organizational skills
• Highly analytical, logical, and good problem-solving skills
• Ability to interact professionally with all levels of staff
• BA or equivalent experience

Desirable

• As a Technical Delivery Manager, you will manage web application projects for multiple business lines, working closely with technical leads, internal clients, developers, external vendors, and cross-disciplinary IT team members
• Manage project scopes, timelines, resources, deployments, and business/technical relationships – from scoping/planning through implementation
• Facilitate communication and coordination among cross-functional teams
• Ensure that project dependencies, milestones, deliverables, and status are clearly communicated and understood by the project teams, stakeholders, and management
• Identify and manage risks to the success of projects and know when and how to escalate
• Coordinate and conduct regular, effective, and efficient meetings to review project status, resolve issues, and address risks
• Ensure project teams are following agreed-to processes (priorities, task management, time tracking, etc.)
• Manage project change requests: training or formal experience in project change management

• Initial Phone Screen (30 mins)
• Hiring Manager Video Interview (30 mins)
• Video Interview with Technical Project Manager (30 mins)
• Additional rounds TBD