Senior Product Operations Manager, Postman
$166.4-226.9k
5+ days a week in office
Collaboration platform for API development
Be an early applicant
Collaboration platform for API development
1001+ employees
Be an early applicant
$166.4-226.9k
5+ days a week in office
1001+ employees
Company mission
To simplify each step of building an API and streamline collaboration to help create better APIs—faster.
Role
Who you are
- Bachelor’s degree or equivalent in Engineering, Information Technology, or a related field
- 5 years of progressive experience in a Product Operations, Technical Program Management, Go-to-Market (GTM) strategy or a related role in a high-growth SaaS company (defined as any series C / D / E company that has at least 20% growth in the last year)
- Work experience to include: (1) 3 years of experience as a Developer, Quality Engineer, Data Analyst, or technical software engineering role. (2) 2 years of experience leading operational change in cross-functional teams for a 200+ engineering member organization, including release management, operational process design and implementation, and building scalable solutions. (3) 2 years of experience with product management and development tools, including Redash, Postman, Github, Looker, Jira Product Discovery, and Cursor
- Any and all experience may be gained concurrently
- 40 hours/week
What the job involves
- Play a critical role in ensuring seamless alignment between product management, engineering, customer support, and Go-to-Market (GTM) teams in a fast-paced SaaS environment
- Improve product delivery processes, support product launches, gather feedback, and maintain a high standard of operational excellence across the product lifecycle
- Collect, analyze, and synthesize customer insights through multiple channels and through data analysis, transforming insights into actionable items on the roadmap
- Identify areas where team effort doesn’t align with the core business strategy and customer needs
- Examine customer experience at the global level in conjunction with product analytics teams
- Segment user data and extract insights from analysis
- Review end-to-end customer product experience
- Streamline and continuously improve product development and launch processes to enhance team efficiency and effectiveness
- Develop and document the norms and standards for tool use within product management, and build processes for critical repeat tasks
- Coordinate critical aspects of product launch
Our take
Postman is a SaaS collaboration platform designed to streamline API development teams. APIs serve as the backbone for communication and data sharing across numerous applications, playing a pivotal role in today's device-centric landscape. The platform offers tools for testing, version control, and documentation, ensuring the efficient production of APIs.
Initially founded in Bangalore, Postman has since relocated its headquarters to San Francisco. With a prestigious clientele including X, Shopify, and Intuit, the platform boasts over 40M developers and 500,000 organizations worldwide. Postman actively engages with the API developer community through various initiatives, such as hosting hackathons with enticing cash prizes.
The growing reliance on APIs to fuel digital transformation, compounded by the widespread shift to remote work and digitalization, highlights their critical importance. Moreover, the sensitive nature of APIs, given the data they transmit and the potential security risks, accentuates the need for robust development practices. Hence, Postman has thrived as companies seek to develop secure APIs efficiently to meet evolving demands.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Company benefits
- Health care: Based on where you're located and the plans available there, you can have up to 100% of your and your family's premium costs covered by Postman, or receive a generous monthly allowance to supplement existing medical coverage
- Unlimited PTO: All full-time Postman employees have unlimited paid time off (PTO). We strongly encourage everyone to exercise this benefit to ensure that personal and work lives remain well-balanced, healthy, and fully charged. Your body, mind, spirit, and loved ones will appreciate it!
- Supporting healthy meals: We want to ensure you eat healthy each day. It's why we provide a taxable monthly stipend so that you can be nourished throughout the week
- Play well, be well: We're serious about your wellness. Whether it's a boxing club membership, hula classes, or a longboard, we're here to cheer you on to get out and get moving. We'll reimburse you for activities and items that bring you joy through our wellness and fitness program
- Career development: We support your career development by providing access to unlimited courses on Udemy and a book allowance. Enhance and uplevel your skills, and even learn something completely new!
Company HQ
Financial District, San Francisco, CA
Leadership
Abhinav Asthana
(Founder & CEO)They began their career as CTO of BITS360, which they co-founded in 2007, before co-founding Grayscale Design and TeliportMe. They used this entrepreneurial experience to co-found Postman in October 2014, aiming to simplify API development.
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