Revenue Cycle Management, Virta Health
€39.5-45.4k
+ Equity
More information about location
Diabetes reversal & weight loss treatments
Open for applications
Diabetes reversal & weight loss treatments
501-1000 employees
Open for applications
€39.5-45.4k
+ Equity
More information about location
501-1000 employees
Company mission
To reverse metabolic disease in one billion people
Role
Who you are
- 1–2 years of experience in a healthcare revenue cycle management role
- Experience and knowledge of commercial and government payer policies, regulations, and requirements
- Knowledge of CPT, HCPCS, and ICD-10 coding
- A background in process improvement and familiarity with product development concepts
- Strong critical thinking and problem-solving skills, with the ability to resolve issues within defined policies and frameworks
- Excellent computer, technology, and online application skills
What the job involves
- As a Front End Specialist, you are at the starting point of our revenue cycle, ensuring every new client begins their journey with Virta on a solid financial footing. You’ll focus on the accurate and timely setup of client accounts for both implementations and direct billing
- This role is perfect for a detail-oriented, proactive individual who thrives in a collaborative environment and takes pride in delivering consistent, high-quality work. You’ll play a key role in maintaining operational accuracy, supporting process improvements, and partnering across teams to create a seamless customer onboarding experience
- Claims Billing Implementations:
- Coordinate and support the setup of new clients (payers and employers), ensuring each onboarding process is completed accurately and on time
- Assist in configuring client accounts for billing and confirming payments are directed to the correct banking accounts
- Maintain clear and organized documentation for all onboarding activities and account changes
- Help maintain the Price Book, ensuring all pricing is current and correctly reflected in the billing platform
- Support the billing testing process by tracking test claims and verifying payer setup to ensure accuracy, completeness, and minimize denials or payment delays
- Apply policies, procedures, and professional guidance to resolve routine issues effectively
- Demonstrate a learning mindset — proactively seeking clarification, validating assumptions before starting work, and ensuring tasks are executed to the highest standard
- Understand and apply eligibility and benefit information related to CPT, HCPCS, and ICD-10 codes
- Collaborate with and support contractors or vendor partners assisting in data entry, billing prep, or testing tasks—helping ensure alignment on timelines, accuracy, and process consistency
- Ensure Billing Guides and Pricing Tickets are complete, accurate, and fully up to date
- Validate payer setup requirements, including CPT/HCPCS codes, units, modifiers, and POS settings
- Maintain centralized documentation for each customer, including payer configurations, contract details, go-live checklists, and direct invoice formats
- Document manual workflows for unusual billing scenarios to support future scaling and automation
- Submit all Price Books at least 7–14 days prior to launch to prevent retroactive updates and inaccuracies
- Support the implementation lifecycle across cross-functional teams (Product, RCM, Legal, Operations)
- Direct Billing:
- Own the direct invoicing process, ensuring invoices are generated and delivered accurately and on time
- Maintain a tracker (billing guide) for all direct invoices, including any formatting or manual intervention needed
- Keep all direct invoice accounts under 90 days; escalate to Customer Success (CS) and team lead if approaching or exceeding 90 days
- Own Direct Minimum Billings and Platform Fee Billing and Collections, ensuring accuracy, completeness, and timely processing
- Generate and deliver invoices for direct-billed clients accurately and on schedule
- Ensure all applicable contract fees (e.g., minimum billings, platform fees) are billed and collected promptly
- Respond to internal and external billing inquiries, communicating clearly and frequently to keep stakeholders informed of progress and resolution
- Manage ad-hoc reporting requests and deliver reliable, data-driven outputs that support business needs
- Uphold a customer-first mindset, providing world-class service while maintaining accuracy and professionalism in every interaction
- Support billing reconciliation tasks with oversight from senior team members, ensuring that all invoices and adjustments are properly logged and verified
- Assist in coordinating with contractors handling supplemental billing or reconciliation work to ensure quality and consistency of outputs
- Process Improvement & Collaboration:
- Serve as a knowledgeable and reliable contributor to front-end RCM processes, sharing institutional knowledge and supporting new team members as needed
- Identify blockers or inefficiencies and collaborate with peers and management to improve processes
- Contribute to the continuous documentation and refinement of RCM workflows, ensuring updates are accurate and accessible
- Work effectively across functions to coordinate and resolve issues that impact billing
- Balance independence and collaboration, delivering strong individual results while contributing to team goals and maintaining open communication with peers and managers
- Within your first 90 days at Virta, we expect you will:
- Master the navigation and daily use of our core RCM platforms (Athena, Zuora, Salesforce, JIRA)
- Learn the specific billing requirements for our key client and payer accounts
- Build strong relationships with your assigned customer accounts and internal cross-functional teams
- Understand the end-to-end process for onboarding a new client and setting up billing
- Attend cross-functional meetings to develop visibility into how upstream and downstream teams contribute to billing success
- Collaborate with management to contribute to the evolution and documentation of RCM processes
Our take
Much of the care for type 2 diabetes has been based on control and prevention, rather than a direct reversal of the issue. Virta Health is changing that, providing patients with personalized treatment plans, virtual monitoring and patient care.
Instead of depending upon medication, which often needs to be increased over time, the company is tackling the problem at its root and taking a fundamentally different approach that is better for the patient, and more economical for insurers. Among enrolled patients in its clinical trial at one year, 60% achieved diabetes reversal.
While other platforms serve similar markets, the large number of prediabetic and diabetic Americans presents a significant opportunity for growth. The company is well-funded and continues to expand the reach of its telehealth-powered diabetes reversal treatment - positioning itself for widespread adoption as it addressies this critical healthcare challenge.
Steph
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2021
$133m
SERIES E
Dec 2020
$65m
SERIES D
Total funding: $373m
Company benefits
- Remote-first work environment with ability to work from home
- Flexible work hours & time off policy
- Virta pays 99% of all employee health insurance premiums, and 75% for all dependents
- Up to 16 weeks paid parental leave
- Enroll in the Virta treatment for free and give a discount to friends and family
- Internet, home office, learning & development stipends
- Employee Resource Groups like Parents of Virta, Ladies of Virta, and Virtans for DEI
- 401K and ROTH contribution opportunities
Company HQ
Civic Center, Denver, CO
Leadership
Sami Inkinen
(CEO & Co-Founder)Worked on Microsoft’s strategy team for MS Office, and as a consultant for McKinsey & Company. Co-founder of online real estate marketplace Trulia, serving as its COO until its IPO and eventual sale to Zillow Group.
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