Office Manager & Executive Assistant, StrideUp

• Exceptionally enthusiastic with a "can-do" attitude and a genuine focus on operational excellence
• A natural self-starter who anticipates needs and takes initiative in completing set tasks
• Someone who thrives in a fast-paced environment and possesses a strong blend of organisational skills and personable communication
• Someone who takes genuine pride in maintaining an efficient, professional, and engaging workspace
• Committed to handling confidential information with the utmost discretion and integrity
• Proven Experience: Minimum of 2+ years’ experience in a similar role (Office Manager and/or Executive Assistant supporting senior-level management)
• Executive Support: Proficiency in managing executive diaries, travel arrangements, and corporate correspondence
• Administrative Proficiency: Solid ability in managing calendars, handling administrative tasks, and drafting professional correspondence
• IT & Software Fluency: Competence with the Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace, with the ability to format documents and presentations professionally
• Organisational Skills: High attention to detail, strong organisational skills, and a proven ability to manage multiple tasks and prioritise effectively
• Communication: Excellent written and verbal communication skills, with a professional and friendly manner when interacting with staff and external parties
• Confidentiality: A reliable understanding of the importance of maintaining discretion with sensitive information
• H&S Knowledge: Working knowledge of basic office Health & Safety procedures and best practices

Desirable

• We are seeking a highly organised and proactive Office Manager & Executive Assistant to provide essential administrative support to our executive team and manage our daily office operations
• This combined role is key to ensuring the smooth running of the office and providing efficient administrative support to the CEO, helping them function effectively while maintaining a tidy, welcoming, and productive workspace for the team
• This role requires exceptional judgment, the ability to manage multiple priorities simultaneously, and a commitment to creating a positive employee experience from day one
• CEO Administration: Assist in managing the CEO's diary, scheduling routine meetings, booking travel arrangements and handling routine external correspondence as directed
• Document Preparation: Collate and format presentation materials, including basic preparation of decks for internal meetings and Board/investor packs following established templates and collating relevant input from the team
• Executive Committee (ExCo) Meetings: Manage the ExCo meeting agenda under the direction of the CEO, coordinate the room/venue bookings and catering, and assist the Executive team in compiling and circulating meeting papers in a timely manner
• Action Tracking: Maintain a register of actions assigned by the CEO to other staff members, and proactively follow up with those individuals to track their progress and confirm completion, ensuring accountability
• Office Presentation: Ensure the office is consistently neat, tidy, and welcoming, including managing office décor and communal areas
• Supply Management: Manage weekly shopping orders for kitchen, office, and cleaning supplies, ensuring stock levels are maintained efficiently
• Receptionist duties: Act as the first point of contact for the office, greeting all visitors and ensuring they are directed appropriately
• Facilities: Act as the main point of contact for building maintenance, logging issues with building management and tracking their resolution (e.g., HVAC faults, minor repairs)
• Documentation: Create and maintain a comprehensive office manual and procedural documentation covering key administrative and facilities processes
• Health & Safety: Oversee all office health and safety matters, ensuring compliance with relevant regulations, maintaining H&S documentation, and coordinating fire safety procedures
• Internal Events: Plan, organise, and execute all internal company events, including monthly "all-hands" meetings, social events, team lunches, and seasonal gatherings
• Catering & Refreshments: Coordinate and manage catering and refreshments for internal meetings and company-wide events
• Onboarding & Offboarding (in partnership with Head of People & Talent):
• Coordinate with external IT partners to ensure new starter devices and accounts are requested and prepped for Day One
• Prepare and distribute office access fobs and welcome employee merchandise packs
• Assist in the collection and inventory of company property from departing employees (leavers)