Principal IT Product Manager, Palo Alto Networks
GTM & CX products
$164-266k
More information about location
Leading cybersecurity protections and software platform
Open for applications
Leading cybersecurity protections and software platform
1001+ employees
Open for applications
$164-266k
More information about location
1001+ employees
Company mission
To be the cybersecurity partner of choice, protecting our digital way of life.
Role
Who you are
- Must be located in SF Bay area
- Bachelor's degree with 12 years of related experience, or Master's degree with 8 years of experience, or PhD with 5 years of experience
- Proven experience as a Product Manager in a technology-focused environment, specifically with enterprise-level systems
- Demonstrated experience with Go-To-Market (GTM) and/or Customer Experience (CX) products and strategies
- Experience in defining product requirements, creating roadmaps, and managing backlogs within an Agile development framework
- Strong technical background with the ability to effectively communicate with engineers, architects, and business stakeholders
Desirable
- Experience with entitlement management, subscription billing, or license activation systems
- Familiarity with leveraging AI/ML technologies to enhance product features and operational efficiency
- Experience working with globally distributed teams
- Direct experience with Salesforce (SFDC), SAP, or other large-scale ERP/CRM systems
What the job involves
- In this pivotal role, you will be responsible for envisioning, planning, and implementing our core entitlement system, which is critical for product activation, consumption measurement, and case management
- You will drive the integration with IT and product engineering systems, oversee customer migrations, and leverage AI to introduce innovative features. Your work will directly enhance team velocity and ensure our systems meet the complex needs of our go-to-market and customer experience strategies
- Create, maintain, and drive the product roadmap for the entitlement system and related GTM/CX functions
- Own the delivery and quality of product specifications, including detailed product requirements, epics, and user stories
- Serve as a collaborative bridge between business, R&D, IT Architecture, and engineering teams to ensure seamless product development and alignment
- Act as the domain expert and go-to leader for entitlement, GTM, and customer experience product capabilities within the organization
- Analyze case trends and engineering escalations to identify patterns, proactively prioritize fixes, and influence the product backlog
- Define, monitor, and report on success criteria and key metrics for the product, including usage, quality, and adoption measures
- Proactively collaborate and exchange information with other teams to accomplish shared objectives and ensure strategic alignment
- Analyze user feedback and performance data to refine product strategy and prioritize future enhancements
Our take
With cyber threats evolving at lightening speed, businesses need robust solutions to protect their data and infrastructure. And the global cybersecurity market is projected to grow significantly, driven by increasing cyberattacks and the adoption of digital transformation initiatives. Because of this, companies are seeking security platforms that can address these challenges efficiently.
That's where Palo Alto Networks steps in, a frontrunner in the cybersecurity arena. It offers a suite of AI-powered security solutions designed to safeguard enterprises across various sectors. Its platforms, such as Cortex XSIAM and Prisma AIRS, integrate advanced threat detection, zero trust architecture, and real-time response capabilities so organizations are ready to manage and mitigate risks.
Its leadership is evident too, with impressive growth and strategic partnerships. Recently the company surpassed $1.5M in sales through the Google Cloud Marketplace, highlighting the demand for its innovative security solutions. Additionally, a collaboration with AT&T aims to enhance cybersecurity offerings, further solidifying its position in the market.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Sep 2022
$34m
SERIES A
May 2022
$11m
SEED
Total funding: $45m
Company benefits
- Healthcare: We value your health and provide options so you can choose what best supports your lifestyle and personal health goals. Various nationwide plans — including Blue Shield of California, Kaiser Permanente, Delta Dental, VSP, and more — are available to you and your family. Our providers offer the flexibility you want and the coverage you need
- Wellness: With a large on-site gym and daily, instructor-led exercise classes at HQ in Santa Clara, Palo Alto Networks actively supports employee fitness. Our juice bar, Gym & Juice, features fresh juice blends, a quick and nutritious option pre- or post-workout. And our ongoing wellness speaker series highlights the latest trends in health and wellness
- Development: Professional development is serious business at Palo Alto Networks, where the Talent Development team offers 25+ courses to help employees boost their careers and develop leadership capability
- Financial: Most roles are eligible for equity grants, and we now offer new hires a quarterly vesting schedule right away. We want you to be fairly compensated and rewarded as soon as you make an impact – on our team, that happens immediately! And because we consider every employee a stakeholder in our long-term success, we offer an Employee Stock Purchase Plan (ESPP) with a 24-month lookback. From life insurance to health savings accounts, we provide ways to help you protect and grow your wealth. Palo Alto Networks offers both traditional and Roth 401(k) options, along with a company match of 50% to a max annual amount of $1,000
- Time Off: In addition to paid corporate holidays, Flexible Time Off programs empower our employees to balance their work schedules with personal time off. We offer 12 weeks of full pay for medical leave and 6 weeks of full pay for parental leave. As a company with strong ties to the military and veterans, we also offer 26 weeks of full pay for military leave
- Perks: Our corporate discount program provides employees with significant discounts on merchandise, travel and entertainment. We offer many on-site perks at headquarters, including cafeterias, fuel service, dry cleaning service, EV charging stations, and a company store. We also provide complimentary drinks, fresh fruit, and snacks in break rooms across our campus to help everyone power through the day. Life at Palo Alto Network
Company HQ
Santa Clara, CA
Leadership
Nikesh Arora
(CEO & Chairman)Previously the President and COO at SoftBank, CBO at Google, and CMO at T-Mobile.
Nir Zuk
(Founder & CTO)Previously CTO at NetScreen Technologies, which was acquired by Juniper Neworks in 2004. They also co-founded OneSecure where they served as CTO and was the Principal Engineer at Check Point Software Technologies.
Lee Klarich
(CPO)Initially joined Palo Alto in 2006 as the EVP of Product Management and became CPO in 2018. Prior to this, they were the Director of Product Management at Juniper Networks and a Product Line Manager at NetScreen Technologies.
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