Senior Product Manager, Blacklane
Account and Activation
+ Stock options
Carbon-neutral global chauffeur service
Job no longer available
Carbon-neutral global chauffeur service
501-1000 employees
Job no longer available
+ Stock options
501-1000 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- Seasoned Professional: You have over 5+ years of experience in product management. This journey has shaped you into the knowledgeable and skilled professional you are today
- Diverse Background: You've enriched your career by working at multiple companies, gaining a broad perspective and understanding of different working environments and cultures
- Team Collaborator: Your experience working with various teams has honed your ability to communicate, cooperate, and drive results in diverse group settings
- Proven Track Record: You've successfully launched 2-3 significant features, each over a span of 4-6 months. These achievements showcase your ability to manage complex projects from conception to release
- Creative Thinker: Your creativity isn't just a skill, it's a part of who you are. You bring innovative ideas to the table and turn challenges into opportunities
- User-Centric: You have hands-on experience conducting user interviews. This skill is crucial as it helps us stay connected to our customers’ needs and preferences
- Analytical Mindset: You're comfortable with statistics and can proficiently conduct A/B tests. This analytical approach helps us make data-driven decisions
- Goal Setter: You're adept at defining and tracking Key Performance Indicators (KPIs). Your ability to set clear goals and measure progress is vital to our continuous improvement
- Experience: Previous work experience in the hospitality or transportation industry is a bonus but not a must
What the job involves
- You will co-lead, alongside the Engineering Manager, an Account and Activation pod consisting of five developers and one designer. Your role involves guiding the team through the scrum process, providing constructive feedback, and ensuring each member can deliver their best work.The pod is part of the guest domain (demand side), which exists of overall 6 pods
- You will balance technical and process debt with the release of new features or enhancements to existing ones
- Your responsibilities encompass all aspects of account management, from registration and security to profile page optimisation. You will ensure top-notch UX and an effective analytic implementation
- You and your team will develop for three platforms: iOS, Android, and Web and providing technical support to all internal stakeholders
- You will be the primary point of contact for GDPR compliance, ensuring adherence to all data privacy laws and equipping the team with the necessary tools to do so
- You will oversee our B2B portal, which assists corporate clients in deploying our services to their employees. This includes managing everything from automatic account creation to the generation of billing reports
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent service quality are issues travellers regularly face, hindering business operations and causing unnecessary delays. Alongside this, Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those with the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works with chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. It offers electric vehicle rides in more than 50 cities and countries, and with 2024 funding, is ready to expand even further. Alongside this, it has announced a number of recent partnerships, signifying the company's good place for future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$70.1m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $173.4m
Company benefits
- Personal development: Create a personal development plan. Set goals, learn new skills, and connect with a mentor to help you reach what you want to achieve. Budget for online courses, conferences, and books bolsters your learning journey
- Open feedback culture: Discover a company culture where open feedback and communication is valued. We offer monthly 1:1 chats with our C-level team members, as we believe feedback makes Blacklane a better place to work
- Virtual stock options: Take ownership of your work — literally — with our employee stock option plan. Shares vest over four years at no cost to you. Blacklane’s success is your success
- Flexible work environment: Your work and home lives should exist in harmony. With our hybrid model—working from the office, with flexibility to work from home—you and your team can find the balance that works best for you
- Social events: From Wednesday evening drinks at the office, to twice-a-year department events with budgets for every team, we offer plenty of opportunities to connect with your team and build relationships. And not to brag, but our company parties are legendary
- Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion
Company HQ
Schöneberg, Berlin, BE
Leadership
Dr. Jens Wohltorf
(Co-Founder & CEO)Previously spent 6 years as a Principal at The Boston Consulting Group.
Frank Steuer
(Co-Founder & Member of the Board)Previously co-founder and CTO of Firstfon and CTo of SemperLink.
Salary benchmarks
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