Director of Product Management, Mastercard
Data Strategy
Office located in Ethoca, Toronto
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
Office located in Ethoca, Toronto
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Experience contributing data-driven product ideas that were accepted for development and/or enhancement by senior leaders
- Experience in cleansing and connecting data from multiple datasets to generate insights
- Ability to implement scalable data solutions using machine learning and automation
- Extensive experience working on product launches in multiple markets
- Experience independently developing and managing budgets for multiple projects and products
- Understands and can explain the business context and the associated customer use cases
- Verbal and written communication is clear and concise
- Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality
- Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions
- Demonstrate experience as people manager with the ability to attract, recruit, and develop talent
What the job involves
- Security Solutions is focused on making Mastercard the safest, simplest, and smartest way to pay. As a key part of the Services organization, Security Solutions is responsible for the creation and management of security products that help to secure our ecosystem by identifying and mitigating threats from digital fraud risk, financial crime, cyber threats and operational and non-compliance risk—all while ensuring a positive consumer experience
- Act as a business owner and manage long-term and short-term strategic initiatives for a commercialized product
- Build strategies and identify opportunities to improve Data quality across the suite of Clarity products for sustaining global scale
- Expand the quantification of value prop. for Clarity products beyond dispute deflection
- Implement best practices of managing AI/ML products and overall enhance the Data acumen in the team Oversee product evolution, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product’s life cycle, conduct ongoing care and maintenance, and manage P&L
- Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus
- Build the “product by the numbers” narrative for the suite of Clarity products
- Understand Mastercard’s business model and take key financial or commercial factors into consideration to positively influence revenue delivery and cost efficiency
- Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements to focus Products
- Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized
- Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
- Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions
- Take accountability for the delivery of key product enhancements and partner with Guild members to deliver (e.g. CX&D, Product Management – Technical)
- Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans
- Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives Actively partner with the Guilds to create best practices within the Program with a focus on driving continuous improvement in the Program’s operating model and make proposals to Program leadership on enhancement opportunities
- Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework
- Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
- Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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