Technical Product/Program Manager, Grindr
Ecosystem Health
$160-200k
Salary dependent on location. + Equity
More information about location
Social networking app for gay, bi, trans, and queer people
Job no longer available
Social networking app for gay, bi, trans, and queer people
201-500 employees
Job no longer available
$160-200k
Salary dependent on location. + Equity
More information about location
201-500 employees
Company mission
To make the world where the lives of our global community are free, equal, and just.
Role
Who you are
- 5-7 years of product and program management experience, ideally at a consumer-facing tech company
- Technical fluency: You're comfortable working directly with engineers and data scientists, discussing model performance, API integrations, system architecture, and technical tradeoffs
- Hands-on execution mindset: You thrive in the details of building and operating systems, not just setting strategy
- Strong analytical skills: You can work with data to diagnose problems, define success metrics, and validate that solutions are working
- Familiarity with AI/ML systems is a plus — you don't need to build models yourself, but you should understand how to evaluate their performance and translate business requirements into model objectives
- Cross-functional collaboration: You can influence engineering priorities, partner with legal and policy teams, and work with operations to understand real-world impact
- User empathy with risk awareness: You balance protecting users with enabling authentic connection, understanding the nuances of privacy and discretion in the GBTQ+ community
- Clear communication: You can explain complex technical and safety topics to diverse audiences and write crisp product requirements
- While this is a role that spans product and program management, prior experience or exposure to data science, software engineering, or other data-driven functions is highly valued
- Experience in trust & safety, fraud prevention, or content moderation — you understand the challenges of fighting spam, scams, fake accounts, and abusive behavior at scale
What the job involves
- We're looking for a Technical Product / Program Manager, Ecosystem Health to own and execute our moderation program and strengthen the integrity of Grindr's platform
- This role focuses on the day-to-day operations and technical execution of our trust & safety systems, working hands-on to combat fraud, spam, scams, abuse, and bad actors across our ecosystem
- You'll be deeply involved in building and optimizing AI/ML-powered moderation systems, implementing age assurance solutions across different regulatory environments, and developing features that enhance user trust and authenticity
- This is a high-impact role for someone who combines technical fluency with product thinking — someone who can work closely with engineering and data science teams to translate safety requirements into scalable, automated solutions while managing the operational realities of running a global moderation program
- Drive Moderation Operations: Own the day-to-day performance and effectiveness of our moderation and fraud prevention systems, monitoring key metrics around fraud, spam, scams, fake accounts, harassment, and other malicious behaviors while partnering with Customer Experience to identify gaps and prioritize improvements
- Build Scaled AI/ML Systems: Partner closely with our DS/ML and engineering teams to build and maintain scaled ML + GenAI based moderation tools to keep Grindr safe
- Grow User Trust: Explore and deliver features as part of a broader trust and authenticity roadmap to address user and business needs including age assurance and user authenticity for a community that values discretion and privacy
- Data-Driven Decision Making: Define and monitor metrics that measure fraud, risk, and ecosystem health; use data insights to proactively reduce exposure and improve user experience
- Crisis & Incident Response: Support cross-functional response plans for incidents impacting platform integrity and user safety
Our take
Grindr stands out as one of the foremost dating platforms, recognized for its role in fostering connections within the LGBT+ community. Initially conceived as a dating app tailored to gay men - an innovative concept at its inception - the company has evolved to embrace a broader spectrum of identities, proudly positioning itself as "the world's largest social networking app for gay, bi, trans, and queer people".
Offering a complimentary version alongside premium subscription tiers like "Grindr Xtra" and "Grindr Unlimited", Grindr follows the familiar model of many social and dating applications, Despite facing competition from platforms such as Jack'd and Scruff, Grindr maintains its prominence within the market.
In the dynamic landscape of digital connections, Grindr's evolution from a niche dating service to a comprehensive LGBT+ networking hub underscores its enduring relevance. As it navigates the challenges of fierce competition, Grinder remains a pivotal space for individuals to forge meaningful connections and cultivate community within the LGBT+ space.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Jan 2016
$93m
LATE VC
Total funding: $93m
Company benefits
- 100% employer-paid medical, dental, and vision premiums for employees
- 401k Matching (up to 6%)
- Flexible PTO, sick-time, holidays, and two company wide shut-down weeks + an annual travel and leisure stipend
- Equity for all employees
- Monthly lifestyle stipend for food and wellness as well as fully catered onsite breakfast, lunch, and snacks
- Community projects and charitable giving stipend to support LGBTQ+ non-profit organizations alongside Grindr for Equality
- Gender Affirmation Fund for transgender and gender non-conforming employees
- Queer-inclusive health benefits including LGBTQ consultative healthcare and expanded HRT shipped directly to employees in eligible states
- Monthly commuter stipend to get you to and from the office on in-person collaboration days
Company HQ
Central LA, Los Angeles, CA
Leadership
George Arison
(CEO)Former Product Manager at Google. They are a founding member of Shift. They took over the role of CEO at Grindr from Jeff Bonforte in October 2022.
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