Strategic Account Executive, Sendbird
3+ days a week in office
AI customer exprience platform for enterprise
Be an early applicant
AI customer exprience platform for enterprise
201-500 employees
Be an early applicant
3+ days a week in office
201-500 employees
Company mission
To power every meaningful conversation in the world - whether human to human, or human to AI.
Role
Who you are
- We value a tenacious work ethic and relentlessly resourceful people
- 10+ years of enterprise SaaS sales experience with a track record of closing 7-figure deals
- Experience with a land-and-expand sales motion in a strategic, targeted account environment
- Demonstrable experience selling to C-level executives and navigating complex organizations
- Repeatable sales methodology Formal sales training (e.g., MEDPICC, Challenger Sale, etc.)
- A relentless work ethic and dedication to your customers' success
- Strong alignment with company values
- There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets
- We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you
What the job involves
- We are building a high-performing sales team at Sendbird and are looking for a Strategic/Major Account Executive to partner with and challenge our largest, most complex customers to incorporate Agentic AI into their user experience
- You will be responsible for approximately 15 strategic accounts, working closely with key stakeholders
- Build and close a qualified sales pipeline focused on a small number of strategic enterprise accounts
- Develop deep relationships with C-level executives and key stakeholders to understand their business challenges and influence their communication strategy
- Articulate the value of Sendbird's platform to technical and business leaders, demonstrating how our solutions can drive strategic outcomes and ROI
- Leverage your network and expertise to drive new business within your targeted account list
- Navigate complex sales cycles with multiple stakeholders, from developers to C-level executives
- Contribute to the growth of a fast-paced, multifaceted organization
Salary benchmarks
Our take
Sendbird offers APIs to help companies build their own text and video communication features. The company's suite of solutions helps businesses worldwide improve customer retention, conversion, and optimized customer support.
The company has been developing its APIs fast, including adding moderation capabilities - an attractive feature in an age that increasingly prioritizes ‘clean’ online communication. Among its newest set of capabilities is Delight.ai, the first branded AI concierge built on long-term memory.
Its clients include Reddit, Hinge, and DoorDash. They are, however, strategically raising further investment, as the field is competitive even with its impressive client roster and technological instincts, regardless, Sendbird is well positioned within the market to keep ahead of the competition.
Steph
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2021
$100m
SERIES C
May 2019
$102m
SERIES B
Total funding: $273m
Company benefits
- Be Your Best Self: A generous all-in-one wellness benefit. Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles.
- AI Citizenship: As an AI-first company, we are sponsoring all members with real budget to adopt various AI software to 100x productivity and creativity.
- Generous PTO: In addition to paid holidays, accrued vacation and sick leave, employees get paid volunteer time off, and a good amount of family or paternal leave.
- Rest & Rejuvenate: Take a non PTO day off to enjoy your birthday or just to relax and refresh yourself.
Company HQ
Downtown, San Mateo, CA
Leadership
John S. Kim
(Co-Founder & CEO)John founded two startups. Their first startup, Paprika Lab - a social gaming company, was acquired by GREE and they were Korea's all-time no.1 pro gamer in Unreal Tournament.
Share this job
View 11 more jobs at Sendbird