Channel Partner Manager, EverCommerce
$140-155k
OTE
+ Employee Stock Purchase Program
More information about location
Integrated SaaS solutions
Be an early applicant
Integrated SaaS solutions
1001+ employees
Be an early applicant
$140-155k
OTE
+ Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- The ideal candidate will have a strong background in channel sales in Healthcare SaaS, EHR, partner enablement, and relationship management
- Strong ability to identify and evaluate strategic opportunities
- Skilled in negotiating mutually beneficial agreements with partners
- Exceptional interpersonal skills to build trust and long-term partnerships
- Proactive in addressing partner needs and resolving conflicts
- Deep understanding of the healthcare market, EHR systems, and customer pain points
- Ability to align solutions with partner and business needs
- Ability to analyze partner performance and data to inform strategy
- A creative problem-solver who identifies innovative ways to grow the ecosystem
- Excellent written and verbal communication skills for internal and external stakeholders
- Works effectively with cross-functional teams, including Product, Engineering, Marketing, Sales, and Legal
What the job involves
- The Channel Partner Manager is responsible for building and strengthening our partner ecosystem across our EverHealth portfolio of products and services, including but not limited to Updox and CollaborateMD
- The EverHealth Channel Partner Manager will be responsible for identifying, engaging, and managing top tier key partnerships to drive EverHealth’s growth within it’s channel relationships
- This role will focus on strategically driving sales and revenue growth within their channel top tier accounts, and ensuring successful collaboration within EverHealth’s cross functional teams (sales, product, marketing) which drive the channel department’s strategic goals and revenue objectives
- Expanding existing partners existing usage of products within the EverHealth portfolio and/or expanding contracts within partner organization
- After signing the contract and/or new amendments, deliver partner enablement inclusive of partner sales training, marketing and sales resources, support and coordination with on-boarding to help them sell EverHealth’s products and services effectively
- Partner enablement should be refreshed on an annual basis to ensure new collateral training and resources are available and enabled to the partner and their team following a train-the-trainer model
- Develop and maintain strong relationships with existing top-tier strategic channel partners
- Serve as the main point of contact, providing partner enablement, bi-weekly-monthly account meetings, quarterly business reviews and annual strategic planning meetings
- CPM is the first line of account support for the channel’s executive sponsor(s) to ensure partner satisfaction, working with both support and the solution consultant to confirm advancement of any troubleshooting and support resolution for tier 2 and Tier 3 support issues
- Channel Partner Manager is responsible for driving sales and revenue through channel partners by identifying opportunities for upselling and cross-selling of new products and modules, opportunities to increase usage, and drive new practice acquisition
- CPM should be collaborating with partners to develop joint business plans and strategies and achieve sales monthly and quarterly targets
- Strategic Planning: Channel Partner Manager is responsible for developing and executing strategic plans which include but are not limited to utilizing account planning templates to expand the partner network and increase partner-driven revenue which includes both net new partners, and expanding the growth of their existing channel accounts
- Identify and onboard new channel partners
- Channel Partner Manager is responsible for staying informed about the healthcare industry trends, market conditions, and competitor activities related to the EverHealth portfolio of solutions
- Channel Partner Manager is responsible for interpreting and preparing regular reports on partner performance (usage, leads, white space), sales results, and forecasts their accounts and territory for both the partner and senior management
- CPM is responsible for developing, tracking and analyzing key metrics to measure partner success and identify areas for improvement
- Channel Partner Manager shall work closely with the solution consultant and partner support team to address any issues that arise and ensure a seamless experience for partners and their customers, specifically for any Tier 2 and Tier 3 issues
- Channel Partner Manager shall work closely with partner billing/finance analyst and team to ensure proper billing, revenue leakage and timely collection of invoices
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specializes in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce acquired DrChrono and through this both companies are able to share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a beast in its trade having acquired almost 30 companies, multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.2m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company HQ
River North Art District, Denver, CO
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
Salary benchmarks
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