Sales Operations Coordinator, Catapult Sports
$43.6-87.2k
OTE
Sports technology for athlete performance
Open for applications
Sports technology for athlete performance
501-1000 employees
Open for applications
$43.6-87.2k
OTE
501-1000 employees
Company mission
To unleash the potential of every athlete and team on earth.
Role
Who you are
- The ideal candidate is detail oriented, eager to learn and comfortable supporting day to day operational work in a fast paced environment
- Salesforce Experience: Working knowledge and experience using Salesforce, preferably CPQ. Understanding how to navigate opportunities, quotes and reports
- Systems aptitude: Able to learn systems and new processes quickly and assist others in understanding standard processes and best practices
- Independent work: Ability and comfortability working independently on assigned tasks and escalating when necessary
- Operational Support: Ability to follow established processes and manage routine operational tasks and escalate issues accordingly
- Relationship building: Ability to build consistent, trusted working relationships with the sales teams you support, and to represent their day to day needs back to the wider team
- Communication skills: Clear written and verbal communication skills and the ability to document issues effectively
- Organizational skills: Strong attention to detail, time management and the ability to manage multiple tasks and requests in a fast paced environment
- Spanish Language: In order to effectively partner with our LATAM sales teams, the ability to converse in Spanish is a requirement for this role
- Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch!
What the job involves
- We are looking for a talented and inquisitive Sales Operations Coordinator to support day to day sales operations and process execution for our NAM & LATAM regions
- Based in Boston, this role focuses on supporting deal flow, maintaining data accuracy and assisting with operational and enablement projects
- Opportunity support: Provide operational support for sales opportunities, assisting with deal processes and escalating complex scenarios and issues as needed
- Process Support: Follow established sales operations processes, and help to identify gaps and issues and documenting them in JIRA for review
- Regional Support: Provide Sales Operations support for the NAM and LATAM sales regions, working with Account Managers and Sales Leadership
- User Acceptance Testing: Assist with testing new system functionality and documenting feedback or issues for review before rollout
- Enablement Support: Help maintain and contribute to the creation of process documentation and enablement resources
- Data Accuracy: Support booking accuracy and data hygiene by following defined processes
- WHAT YOUR SUCCESS WILL LOOK LIKE:
- After 6 months: You are reliably supporting day to day sales operations within your region. You understand core sales processes and help maintain accurate opportunity and booking data by supporting deals efficiently and effectively through the sales process to closed won
- After 12 months: You are confidently supporting the Sales groups in your region through a range of deal scenarios with varying levels of complexity. You are able to contribute within the team to tasks associated with operational or enablement projects. You are increasingly identifying process issues, documenting said issues and developing a sense of process improvement mindset, collaborating within the team and within other departments
Application process
- All offers of employment are subject to Catapult's positive prehire check
Our take
Catapult is a leader in the sports technology market, pioneering wearable technology that provides valuable insights to help athletes prevent injuries, optimise performance and manage their return to play. Over time, the company has expanded its offerings to include advanced wearable analytics, video analysis tools, and athlete management systems.
The company boasts an elite clientele including thousands of big-name teams worldwide, such as Real Madrid, Bayern Munich, the New York Giants, and the Australian Cricket team. These teams rely on Catapult's cutting-edge technology to monitor and improve athletes' performance across training and competition.
This is a good demonstration of Catapult's value, but where it stands out is in its support of grassroots athletes and clubs. Essentially, while many consumer-grade wearables excel at collecting data, they fail to guide people in using it effectively. To address this, Catapult creates tailored training plans to help amateur athletes leverage data for better results in a similar way to professionals.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Company HQ
Prahran, VIC
Leadership
Will Lopes
(CEO & Managing Director)Joined Catapult in 2019 as CEO and Managing Director. Previously spent 19 years at Audible in a number of roles, including Executive Vice President of International Operations and CRO. They also founded Corridor Services where they served as the CEO.
Salary benchmarks
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