Senior Forward Deployed Engineer, Recharge

• Execution: You want to get things done. You’re energized by getting product in front of customers, and prefer an iterative approach with regular deliveries to your stakeholders versus all-at-once major releases. You hold yourself accountable for shipping regularly. You understand merchant feedback is key in building the right thing and are flexible to handle changes in direction
• Engineering excellence: You have strong experience in building complex systems, both in zero-to-one contexts and incremental changes to existing systems. You’re confident in contributing to both paradigms. You think about quality, reliability, and observability, and know how to take a risk-based approach in balancing these concerns with speed of delivery. (And, also, you’re pretty familiar with Python. You’re going to use it a lot here.)
• Communication: You are a sound communicator across multiple mediums, including in-person, video, chat, and written documentation. You enjoy regular collaboration with others and believe it’s important to ship out high quality work. While you understand the value of focused work, you believe that feedback from your peers and brainstorming on architecture is important to producing something great
• Pragmatic: You productively work with your leadership, your product counterparts, and your team to deal with the realities on the ground on a day-to-day basis. You know plans change as we learn, and you’re flexible to deal with those changes as they come. Fuzzy requirements are far more common than clearly defined customer expectations, and you’re able to help work through the ambiguity with your teammates
• Bias for action: You are independent and self-driven, with a high degree of ownership over problems. You err on the side of taking action when needed, and know how to balance this with the need to research and understand problems
• Kindness and respect: You strive to be a positive influence on the team. You have respect for yourself, your teammates, your leaders, and your stakeholders, and you expect that others have that same respect for you. You want this role to be a place where your contributions are understood and valued, and you want to work with others to make sure that happens
• Ambitious: You’re looking to grow. Whether that means a staff engineer role one day or a management role, you’re looking to push yourself and raise the bar for your teammates. You want to succeed, and you want to do the right things to succeed with us. You’re looking for a role where you can make a meaningful impact, because you know that’s the ticket upward

Desirable

• The Professional Services team is responsible for the needs of Recharge’s largest merchants
• Our team builds new features on the Recharge platform to accommodate emergent needs, builds prototypes for merchant features to demonstrate capabilities, and assists merchants in working with Recharge’s APIs and SDKs
• You will collaborate closely with Product, Sales, Solutions, and Customer Success to help our merchants grow their businesses using Recharge
• Your work is critical to the growth story of Recharge
• Build high-impact, high-performance, high-scale features to serve our merchants
• Work collaboratively with your fellow engineers and product counterparts to pragmatically develop solutions for our merchants
• Be actively involved in planning and design sessions as we find the best ways to serve our merchants
• Debug production issues across the stack
• Review merge requests and pair with fellow engineers to understand and review code as shipped
• Mentor more junior engineers and be part of on-call rotations as needed to support our products
• Apply your own knowledge and experience to work through engineering challenges

• Application window anticipated to close: 08/04/2025