Manager of Solutions Consulting, Outreach
$170-230k
OTE
OTE (On an 70/30 split)
Sales execution platform
Open for applications
Sales execution platform
1001+ employees
Open for applications
$170-230k
OTE
OTE (On an 70/30 split)
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- Selling knowledge and expertise. You are knowledgeable in best practice sales processes, methodologies and technologies. You use this knowledge to manage high volume transactional business, enterprise selling, and solution selling
- Communication and organization. You are methodical and able to multi‐task and prioritize well in a fast paced, dynamic work environment. You have strong interpersonal communication skills, both written and oral
- Leadership. You’re a proven collaborator who can liaise with all levels and departments within an organization
- Technical acumen. You have developed technical skills and/or the ability to acquire in‐depth knowledge and use of the Outreach platform
- Talent attraction. You are constantly on the lookout for the best talent to bring onboard
- 2+ years managing a high-performing PreSales Solution Consulting or Sales team (remote/field resources), including both transactional sales and strategic selling
- 5+ years as a PreSales Solution Consultant with a demonstrated track record of success
What the job involves
- The Solutions Consulting team is an integral part of the Outreach Go-To-Market function
- We focus on driving real business impact for customers by being both platform and domain experts
- SCs are expected to understand our existing customer’s challenges and objectives - then guide them toward lasting solutions
- We do this by partnering with other functions, internally (sales, professional services, product, engineering, success, marketing) and externally (partners)
- The ownership is tangible on this team - our customer’s pain is our pain and their win is our win
- The Solutions Consulting Manager will partner with leadership from the sales, customer success and professional services organizations to build and manage a high-impact team
- The ideal candidate will have experience building and developing high performing PreSales or Sales teams, as well as broad experience in account strategy, coaching, and a desire to develop process and structure to support a growing segment
- The successful candidate is a natural leader who loves to build high-growth enterprise software business, driving strategic customer outcomes through both their own experience and, more importantly, through the efforts of their highly talented team
- If you are the type of individual who thrives in a fast-paced, high-growth environment where you are developing and executing account strategies, building, leading and mentoring a high-performance team, and collaborating cross-functionally with every area of the organization, this is a fantastic opportunity for you!
- Attract, hire, onboard, manage, coach, and develop employees to ensure teams are high-performing
- Drive changes to ensure the team is structured effectively to provide proactive and reactive support to customers and prospects
- Create a team environment that drives a highly motivated group working to achieve common objectives
- Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts, and customer care
- Drive sales success through a strategic partnership with sales leaders, managers and reps
- Work with sales, customer success and other relevant teams to support exceptional sales achievement
- Support Solutions Consultants and sales reps on all sales activities including needs analysis, data review, product demonstrations and other general sales support as a player/coach
- Close business with accounts of all sizes, and develop relationships with key customers
- Communicate effectively with sales, management, customers, and support staff
- Travel to customer locations in territory to support sales efforts
- Keep abreast of sales trends to increase your credibility in the industry e.g. going to industry events, subscribing to blogs/podcasts, reading books, researching case studies
- Learn about the experiences other customers have with Outreach, to apply these successes and learnings to conversations
- Become a solution expert - platform features, value and use cases
- Reflect on successes and failures, and make improvements to your ways of working as a result
- Work cross-functionally to drive special projects related to process improvement
Our take
Alongside the longstanding problems of identifying and closing sales, Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is a sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating AI-driven insights from a rich set of industry data. The company's focus on AI, which included the development of a ‘knowledge AI assistant’ for salespeople, is what allowed it to get ahead in the market. There are numerous competitors in the space, however Outreach has proved to command investor respect, having achieved Unicorn status in 2020.
Outreach has continued to display good growth, and has become a mission-critical part of the revenue stack for many customers - of which it boasts over 5000 globally. Notable names served by the company include Siemens, Twilio, and zoom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Dental and vision coverage
- 401(K)
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(CEO)Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
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