Senior Product Designer, Mastercard

Salary not provided
Senior and Expert level
Toronto
Mastercard

Global payments technology company

Be an early applicant

Mastercard

Global payments technology company

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Be an early applicant

Salary not provided
Senior and Expert level
Toronto

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Company mission

To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Role

Who you are

  • The ideal candidate will have a healthy balance of design and research skills combined with a collaborative approach to their design process
  • Are an experienced designer, who carefully considers how the customer will interact with the product, from overall journey level right down to the smallest details
  • Understand and have experience applying various user research methodologies
  • Are experienced working in an Agile environment (Scrum) and Design Thinking methodologies
  • Are a strong collaborator, experienced in partnering with Product Management and Engineering
  • Understand and strive to achieve balance between business, technical, and user needs and know how to collaborate with a team to create solutions that meet each need
  • Have strong awareness of common interaction patterns and know when and how to apply
  • Have a portfolio of work that demonstrate your process as well as showcasing completed design solutions
  • Have previously worked on complex projects in large business settings
  • Are a critical thinker who strives for improvement with strong presentation skills the ability to influence

What the job involves

  • We are looking for a passionate Sr. Product Experience Designer to join our design team
  • You will be part of a small design team working on tools that assist in bringing purchase insights to card holders and enable card issuers and merchants to manage post purchase capabilities via cardholder and back-office experiences
  • Identify and enhance critical moments and opportunities throughout product journeys to address customer needs and differentiate experiences
  • Craft engaging experiences that drive adoption through thoughtful and usable interaction, information design, and research
  • Ensure design concepts fully explore multiple options, and conduct appropriate research to determine the best solution
  • Employ prototypes to evaluate product, test assumptions, and communicate an experience with teams
  • Utilize hypothesis testing and research to drive decisions and influence stakeholders
  • Build partnerships and work closely with both Product Managers and Engineers

Share this job

View 161 more jobs at Mastercard

Insights

21% employee growth in 12 months

Company

Company benefits

  • Gym membership
  • Share purchase options
  • Extra holiday purchase optional
  • Work from home opportunities
  • Health insurance

Our take

Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.

As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.

The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle