Revenue Operations Manager, Omni

• 3 – 5 years of experience at a venture backed SaaS company, management consulting, investment banking, venture capital, private equity, investment management, or similar
• Strong analytical skills: Excel and SQL
• Demonstrated ability to build processes and documentation from scratch
• Excellent communication and stakeholder‑management skills in fast‑paced environments

Desirable

• We are seeking a Revenue Operations Manager. In this role at our fast‑growing SaaS company, you’ll be the glue between Sales, Customer Success, Services, Finance, Marketing, and Product teams — ensuring each hand‑off, process, and system runs smoothly.
• You’ll report into RevOps and play a pivotal role on the GTM team, with significant ownership of post‑sales operations to drive retention, expansion, and customer health
• Drive accuracy across our sales funnel and forecasting operations through collaboration with sales and vertical leadership
• Assist with sales and financial planning, processes, and reporting
• Work in Salesforce and other systems/tools development to improve efficiency across global go-to-market teams
• Create dashboards and visualizations to provide organizational visibility of sales, customer, and financial KPIs
• Execute ad hoc tactical activities to ensure smooth day-to-day revenue operations
• Own key post‑sales KPIs of retention, expansion, and enablement
• Optimize the end‑to‑end post‑sales journey by designing and automating seamless hand‑offs and operational excellence for Customer Success, Services, and Partner teams