Product QA, Starling Bank
1-5 days a week in office
Mobile-first bank offering personal, joint and business accounts
Be an early applicant
Mobile-first bank offering personal, joint and business accounts
1001+ employees
Be an early applicant
1-5 days a week in office
1001+ employees
Company mission
Anne Boden founded Starling with a clear goal: to build a bank that would help you manage your money, all from one app. Their vision is to give everyone clarity and control over their money so they have the opportunity to enjoy a healthy financial life.
Role
Who you are
- Experienced tester who can work under their own initiative, in an autonomous manner, collaborating with all areas of the bank including engineers, product designers and product owners
- 2+ years experience testing mobile applications across both iOS and Android
- Experience automating E2E user journeys - ideally with mobile applications, at Starling we QA mainly use Maestro but we also use XCUITest and Espresso
- Comfortable conducting exploratory testing on pre-release builds on iOS, Android and Web
- Able to analyse risk, severity, and impact of issues identified and work with the wider team to prioritise and resolve them
- Maintain an adaptable, pragmatic approach to testing; switching modes to meet the needs of the bank
- Good understanding of user experience best practices and UX testing
- Experience mentoring and knowledge sharing with team members
What the job involves
- Working as part of our product delivery teams, you will perform both functional and non-functional testing of our mobile applications, ensuring that they perform as expected and they meet our very high standards
- We are looking for someone who will advocate for testing throughout the lifecycle of the product and who takes pride in ensuring we are releasing good quality software that helps our customers
- In this role, you’ll work with our engineers to enhance our test-driven development approach to building mobile applications
- We aim for a very high level of test automation across our applications so we can deploy to production many times a day
- Our engineers are responsible for understanding the desired behaviour of the code they are writing and testing
- As a mobile product tester, you will be expected to use your own initiative to test and validate features, functional controls and logic flows, as well as planning and executing regression testing
- You are looking for the missed edge cases, verifying behaviour on a variety of devices and form factors and looking for consistency issues between our platforms
- You’ll monitor and drive improvements, and communicate identified risks or issues to the wider team
Application process
- Our interviews are conversational and we want to get the best from you, so come with questions and be curious
- Skills and experience (60 mins): Interview with a member of our team to discuss your professional experience and skills
- Portfolio review (90 mins): Interview with two team members of our team where you will be asked to present two case studies of your previous work
- Executive interview (45 min): Interview with our Head of Product and an executive member of the team
- Applications close on 6th January 2025, but we encourage you to apply as soon as possible if you are interested in the role. Interviews will begin early January 2025
Salary benchmarks
Our take
Starling started life focused on consumer banking, they have since found most of their success by competing in the business banking space. They’ve caught up with Tide and beaten the likes of Monzo and Revolut to a more complete offering for businesses.
This progress resulted in them receiving a £100m grant in April 2019 from a body created to boost competition in SME banking, which they're using to accelerate building a full suite of digital banking products: intelligent forecasting tools, and digitally-enabled relationship management functions as well as lending products.
As well as continuing to expand in the UK, they’re expanding in Europe. They’re imminently launching an international bank in Dublin, which will allow Starling to offer its current account across the European Union after Brexit.
Banking for small businesses has historically been ignored even though the experience is poor. Starling is in tune with knowing what their customers want, and they continue to build out their range of third-party products within its banking app thanks to support from its open API. They currently have 11 integrations, including Xero, but that figure continues to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
43% female employees
40% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Apr 2022
$165.3m
LATE VC
Jun 2021
$44.4m
LATE VC
Total funding: $1.1bn
Company benefits
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off!
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
- Incentives refer a friend scheme
Company values
- Do the right thing
- Listen
- Aim for greatness
- Own it
- Keep it simple
Company HQ
Spitalfields, London, UK
Leadership
Anne Boden
(Founder)Held senior roles in finance over a 30 year career, including COO for AIB and Head of EMEA for RBS.
Diversity, Equity & Inclusion at Starling Bank
Manuela Torrijos-Simon (Group Financial Controller)
- In the spirit of Aiming for Greatness and Doing the Right Thing, we want to be the bank with the best approach to Diversity and Inclusion
- The Always Open Forum at Starling empowers employees to come together and own their areas of interest, supporting their agenda both internally and externally
- The forum creates a safe space for conversations about all Diversity and Inclusion topics, with the spotlight currently on 3 focus areas; Race and Ethnicity, LGBTQ+ and Mental Health.
- We’re about to launch a new group to support Disability, and all of these teams help bring Starlings together to improve our workplace
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