Operations Specialist, Covera Health
$55-60k
+ Discretionary bonus
Advanced clinical analytics
Be an early applicant
Advanced clinical analytics
21-100 employees
Be an early applicant
$55-60k
+ Discretionary bonus
21-100 employees
Company mission
To aid healthcare providers and payers in a shared quest to better define, measure, and deliver the highest standard of care to patients everywhere.
Role
Who you are
- Strong attention to detail and analytical skills
- Demonstrated problem-solving skills and a proactive approach to challenges
- Strong organizational and time management skills
- Strong written and verbal communication skills
- A team-first attitude with a willingness to jump in and learn
- Experience in healthcare operations/customer service is a plus
- Familiarity with radiology data, PACS, RIS, or related systems is a plus
What the job involves
- We are looking for an Operations Specialist to join us in our commitment to improving the quality of care for patients in every community across the nation
- The operations team plays a vital role alongside the clinical and technology teams in managing the day-to-day operations of our core programs and implementing them with new partners
- In this role, you will assist in managing external support requests, maintaining and updating internal documentation and standard operating procedures (SOPs), and supporting validation and verification processes
- You will play a key part in upholding the integrity of our operational systems through accurate data entry and collaborative problem-solving
- Monitor and manage external provider support requests via email and phone, triaging issues and escalating when appropriate
- Maintain and improve internal documentation, SOPs, and workflows to ensure up-to-date and consistent operations
- Perform routine data entry tasks to support operational execution and data accuracy and integrity
- Identify and escalate process improvement opportunities to management
- Collaborate with cross-functional teams to support seamless operational execution and troubleshoot issues in real-time
Our take
Covera’s study of advanced imaging technology found complex diagnoses to have error rates of 30% or more. Their answer has been to develop powerful AI powered analytics tools to assist radiology providers in improving diagnostic accuracy, thereby reducing patient harm and healthcare expense.
It is a promising area in which to develop and deploy AI tools. Covera benefits from cloud-based access to medical records stretching back over a decade, and millions of associated data points, to refine and train their error recognition software.
Moreover, Covera is tapping into an expanding market. Not only do they serve providers in all 50 US states, they’re specializing in a niche area of a market that is expected to reach just over $80 billion by 2026. Healthcare analytics is expected to revolutionize the field over the next few years, and Covera is positioning itself as a strategically specialized player.
Steph
Company Specialist at Welcome to the Jungle
Insights
-28% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2023
$25m
SERIES C
Aug 2021
$25m
SERIES C
Total funding: $86m
Company benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Parental Leave
- Unlimited Wellness Days
- Health Reimbursement Account
- Home, Office & In-Between
- Home Office Stipend
- Pre-Tax Commuter Benefits
- Discounted Citibike Membership
- High-Rise Offices with Lots of Light
- Cold Brew & Beer On Tap
- Fully Stocked Kitchen & Snacks
- Retirement & Development
- Fee-Free 401(k) Plan
- Annual Stipend for Personal Development
Company HQ
Hudson Square, New York, NY
Leadership
Ron Vianu
(CEO & Founder)After studying at New York University, Ron founded Park East Medical where he worked for 3 years, before serving as CEO of Transcion for 9 years. Having founded Spreemo Health in 2010, he used this experience to found Covera Health in September 2017, serving as CEO since.
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