Client Revenue Manager, Beyond
Offers stock options
Rental revenue management
Job no longer available
Rental revenue management
201-500 employees
Job no longer available
Offers stock options
201-500 employees
Company mission
To deliver a best-in-class revenue management solution for short-term rental owners and managers as it offers the tools they need to get, grow and keep revenue.
Role
Who you are
- Be Highly Analytical: you are able to look at multiple graphs and charts and instantly derive insight
- Be data-minded: you are exceptional with data and leveraging it to make strategic decisions
- Have deep customer-empathy: you find fulfillment in helping customers reach their goals
- Enjoy working with people: you are driven to provide an excellent customer experience
- Go above and beyond: you pride yourself on going above and beyond for teammates and customers
- At least 2 years of Revenue Management Experience in a Hospitality or an equivalent industry
- Experience working with software or ability to learn a wide variety of tools for data analysis, including comfort with data sets in excel
- Succinctly explain the “why” behind data-driven decisions
- At least 2 years of experience working in a client-facing role (customer success, account management, sales, etc.)
- Experience helping customers through presentations, trainings, or day-today questions
What the job involves
- Beyond is looking for a Client Revenue Manager to join our growing team
- Reporting to our Senior Manager of Professional Services, you will have the opportunity to manage our customers who need an outsourced revenue manager as part of our Guidance offering
- As a Client Revenue Manager, you will play a pivotal role in delivering white glove customer revenue management experience
- The role will also provide cross-functional business exposure to the Revenue Management team
- You will work to ensure that these customers are successful and long lasting customers of Beyond to allow us to maintain our foothold as the market leader in this industry
- As the world and travel landscape shift around us, so too do the needs of our customers, and this role plays a key component in ensuring that they not only survive but thrive in this environment
- Ensuring our customer’s success by analyzing how they can maximize revenue
- Serve as their revenue manager and utilize Beyond to review booking data and charts to make pricing decisions
- Providing ad-hoc analyses on booking trends and pricing performance for clients
- Building relationships with customers by driving value using a consultative approach to become an influencer and trusted extension of their team
- Managing approximately 20-40 accounts and drive value to retain clients
- Negotiating annual subscription renewals and upsell opportunities
- Reviewing Beyond’s algorithm performance in existing markets, making actionable recommendations based on data driven insights
- Partnering closely with the Revenue Management, Sales, Product and Customer Experience Teams
- Utilizing strong interpersonal skills to listen while communicating clearly and effectively with clients so they understand the why behind our rates and best practices
- Providing proactive support and service
Application process
- So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role,
- Have a video conversation with someone on our Recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us
- Meet with our Senior Manager of Professional Services for a deeper dive video conversation
- Complete an assignment relevant to the role and meet with a few additional members of the Customer Experience team
- Meet with our VP of Customer Experience
Our take
The demand for a short-term rental property depends on a wide range of real-time events, but this is often not considered when they are priced. Long-term analytics will often have an effect on prices based on annual events such as music festivals, but real-time events are rarely considered.
Beyond facilitates dynamic pricing solutions by finding the highest price customers are willing to pay for a short-term property rental. The startup achieves this through algorithmically analyzing real-time data such as customer information, current events and feedback to decide on a valuation.
The startup has supported thousands of property owners and 340,000 listings to date, holding a current focus on dynamic pricing for short-term renters on services such as Airbnb, Vrbo and Booking.com.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
45% female employees
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2019
$42.5m
SERIES A
Aug 2016
$2m
EARLY VC
Total funding: $46m
Company benefits
- Unlimited paid time off
- Global collaboration
- Equity options
- Paid parental leave
- Home office equipment purchasing
- US: 4% 401K match
- Private Health Insurance Plans
- Flexible work options
- Accessible senior leadership
- Professional development budget
- International travel opportunity
Company values
- We Care
- We Go Beyond
- We Are On The Same Team
- We Inspire Trust
- We Ship It
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
David Kelso
(Co-Founder & CTO)A former YC founder, Ember.js contributor, and experienced developer. They have built & maintained products used by millions of customers daily.
Share this job
View 3 more jobs at Beyond