Director of Business Development Program, Braze
Plus Equity and Employee Stock Purchase Plans
Customer engagement platform
Posted today
Customer engagement platform
1001+ employees
Posted today
Plus Equity and Employee Stock Purchase Plans
1001+ employees
Company mission
To power lasting connections between consumers and brands they love.
Role
Who you are
- To flourish here, you must be prepared to set a high bar for yourself and those around you
- If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you
- This is a cross-functional leadership role that requires exceptional program management, strong stakeholder alignment, and a deep understanding of sales pipeline dynamics
- You have 5+ years of experience in program management, business operations, or pipeline/revenue operations roles - preferably within high-growth SaaS organizations
- Have collaborated closely with Business Development leaders on topics directly related to SDR/BDR/AE effectiveness, have a strong grasp of B2B SaaS sales pipeline
- A strategic thinker and strong executor, comfortable working at both 30,000 feet and at “ground level”
- Experienced in managing complex programs with cross-functional stakeholders at a global scale
- Strong communicator who can influence at all levels of the organization, from VP to IC
- Thrive in a fast-paced environment and are highly organized and detail-oriented, with a proven ability to manage competing priorities
- Proficiency in Salesforce, Looker, Tableau and Outreach.io is preferred
- Passionate about driving measurable results and building programs that scale
- You’re embracing AI in a programmatic way
What the job involves
- There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success
- Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture
- We’re looking for a Pipeline Program Lead to drive and operationalize global initiatives focused on pipeline creation, conversion, and acceleration
- Reporting to the VP of Business Development, this highly visible role will play a critical part in how we plan, execute, and continuously optimize programs that fuel our revenue growth engine
- Work with VP Business Development to develop and refine global organization design, pipeline strategy, policy and rules of engagement
- Partner with Business Development and Sales leadership and own strategic pipeline programs that span multiple teams, including Business Development and Sales, Demand Generation, Marketing Ops, Sales Enablement, and Sales Ops
- Design and operationalize repeatable frameworks that unlock Seller (BDR & AE) productivity, and influence pipeline generation acceleration initiatives across regions and segments
- Drive change management in process and tools, including problem statement clarification, scoping, solution design, delivery and ongoing utilization and iteration, in a project/program manager capacity
- Develop and maintain dashboards, reporting, and performance tracking in partnership with SalesOps to provide transparency and insights on pipeline health and program impact
- Project manage cross-functional workstreams, ensuring that all stakeholders, from field leadership to enablement and marketing, are aligned and accountable to timelines, outcomes, and strategic goals
- Act as the primary program lead for New Business Development initiatives, including outbound innovation, tools strategy, and cross-functional activations, supporting key operational and technical owners
- Provide input into resource allocation and planning to ensure pipeline goals are met
- Surface opportunities to optimize the funnel and accelerate conversion from early-stage leads to sales-qualified pipeline
Our take
Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.
Braze does this by delivering messaging experiences through push notifications, apps, and emails, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.
As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt it's placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Oct 2018
$80m
SERIES E
Aug 2017
$50m
SERIES D
Total funding: $182.7m
Company benefits
- Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
- Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
- Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
- Equity Stake: We provide equity to full-time employees—regardless of role or tenure—so that when we grow and succeed, you do, too
- Learning & Development: We support your professional growth through formal career pathing, the Braze University learning platform, and tuition reimbursement
- Global Presence: Our global presence—10 cities and growing—provides opportunities to work and connect with top talent around the world
Company values
- Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together
- Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can
- Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future
- Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills
- Seek the Truth: We combine intelligence with humility to challenge our assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world
- Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind
Company HQ
Rose Hill, New York, NY
Articles
Leadership
Bill Magnuson
(Co-Founder & CEO)Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.
Jon Hyman
(Co-Founder & CTO)After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.
Diversity, Equity & Inclusion at Braze
Mel Windley (Director of Global Inclusion and Opportunity)
- Braze takes an inclusion-first approach and holds the philosophy that Global Inclusion and Opportunity must be built into business processes in order to have lasting and meaningful impact. The future we want to shape is one where people from diverse backgrounds and experiences can thrive and have meaningful careers at Braze.
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