Senior Product Manager, Moonpig

• 3+ years in Product Management roles
• Proven track record of developing, improving and driving innovation in customer-facing digital ecommerce experiences
• Experience owning the product roadmap for an ecommerce experience with high-volume usage
• Capable of communicating clear requirements using various techniques including user stories, concept sketching and prototyping
• Evidence of successful stakeholder management experience – comfortable presenting, rationalising decisions and positively influencing strategic business decisions
• Demonstrable ability to manage the trade-offs among scope, time and budget to deliver high quality products
• Solid understanding of technical aspects of back-end systems which run a business like Moonpig e.g. CMS, Search, Promotions and Product Information
• Ability to self-serve data and analysis

Desirable

• Our Product Managers come to Moonpig Group to make an impact and have fun whilst doing it
• You will be part of a team that is responsible for delivering innovation in the Card / Gift industry, working on a platform that delivers over 50m orders and over 73m cards and gifts to our customers globally per year
• To give you an idea of this scale, that's more than one product for each person in the UK
• Each person is valued for the diverse background they bring to the team and we have a culture of high-challenge / high-support to help you reach your full potential
• You will report to the Head of Product and join 15 other Product Managers in a high-performing, friendly, and supportive team (which includes Design, Engineering, User Research, Product Analytics and Data Science)
• You’ll experience the best of working for a tech-first company and the pride of working for a household name that helps millions of people show their loved ones they care
• You’ll have a manager who takes your professional development seriously and supports you to grow in your career
• You'll be responsible for optimising this pivotal stage, ensuring a seamless and enjoyable process that turns browsing into happy customers receiving their thoughtful gifts
• Your work will directly contribute to Moonpig's success by maximising sales and fostering positive user experiences
• Working with your peer group to craft a new product strategy for the Checkout team, who have recently been focused on conversion rate optimisation and the introduction of new delivery optionsShaping and delivering a product roadmap, working in a lean and iterative way to release improvements to customers early and often
• Identify and build key innovative features into our shopping basket experience to make the purchasing of a card and gift something our customers want to do with us again and again
• Collaborate with product designers, engineers, analytics and user research, acting as a servant-leader for your squad: helping them to understand the problems that need to be solved, making sure they have the help and tools they need, and working together to create elegant solutions
• Build excellent working relationships with stakeholders from across the business including Commercial, Marketing and Customer Services teams, by aligning their strategic initiatives with company OKRs and looking at ways to solve problems in a cross-functional way
• Working in close collaboration with our sister brand, Greetz, to build a strategy for how we migrate and deliver the Moonpig basket to Greetz customers