Principal Product Manager, Equinix
Resource Hierarchy / Access Management
$155-269k
+ Eligible for bonus. Salary may vary by location.
Digital infrastructure company
Be an early applicant
Digital infrastructure company
1001+ employees
Be an early applicant
$155-269k
+ Eligible for bonus. Salary may vary by location.
1001+ employees
Company mission
To provide finance, manufacturing, transport, government, and healthcare organizations a cloud-first world.
Role
Who you are
- Bachelor’s degree in Computer Science, Engineering, Business, or related field
- 7+ years of product management experience in enterprise SaaS, cloud infrastructure, or IAM systems
- Experience with colocation, network infrastructure, or telecom products
- Proven track record of delivering complex platform features involving APIs, UI, and backend systems
- Strong understanding of hierarchical data models, role-based access control, and asset management
- Familiarity with customer success workflows and partner ecosystems
- Experience with platform convergence and portal unification initiatives
- Strong analytical skills with experience using metrics to drive product decisions
- Experience working with cross-functional teams in an agile environment
- Excellent communication and stakeholder management skills
What the job involves
- This role will drive the vision, roadmap, and delivery of capabilities to manage resource hierarchies, including organization and project management, asset governance, self-service operations, and unified platform experiences
- You will work closely with cross-functional teams including engineering, UX, customer success, and sales to deliver scalable, secure, and intuitive solutions that improve operational efficiency and customer satisfaction
- Define and evolve the product vision and strategy to support customer needs for hierarchical resource management and granular access control
- Envision, design, and develop the best possible customer experience and incorporates the voice of the customer into the product roadmap
- Own the roadmap for core components including organization management, self-service operations, asset management, and governance APIs
- Lead initiatives to onboard colocation products (e.g., cross connects, cabinets) for unified asset management
- Drive convergence of customer-facing portals into a single unified experience for CSMs, CEs, and end customers
- Collaborate with internal teams to decouple dependencies from legacy systems and streamline workflows (e.g., novation automation)
- Analyze customer feedback, usage metrics, and support data to identify pain points and opportunities for improvement
- Partner with customer success and engineering to deliver scalable self-service capabilities that reduce support tickets and manual effort
- Collaborates with engineers, designers and others to create a shared vision and clear goals for the product, including a well-defined product roadmap
- Defines metrics that will be used to inform product success and help drive user experience improvements
- Designs product training curriculum; leads cross-functional trainings and meetings
Our take
Equinix is a veteran player in the digital infrastructure market, connecting industry-leading organizations in finance, manufacturing, retail, transportation, government, healthcare, and education.
The company provides a range of services within the categories of digital, support, data center, and interconnection, with capabilities including, for example, simplifying hybrid cloud deployments or securing on-site deployments. It has an extensive range of partners, granting its clients access to a vast range of industry-leading technologies atop its own offerings.
With a wide global presence, Equinix has secured a path to continued success by its ability to keep abreast of developments in the space. The company is comfortably positioned to remain a robust and leading player across multiple growth avenues and can be expected to make more smart developments and partnerships in the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Equinix employees receive excellent health care and counseling plans that vary by country to ensure the well-being of you and your family. We offer paid vacations and holidays and encourage community involvement year-round via volunteer opportunities
- Spending time with your loved ones and taking care of your family are important. Equinix provides a range of country-specific programs that ensure you have the resources needed to thrive and manage your family’s needs
- Equinix offers different programs to help you build your financial security, make charitable donations and seek additional education. In many countries we also offer a flexible employee stock purchase plan
Company HQ
Redwood Shores, Redwood City, CA
Leadership
Charles Meyers
(President & CEO (Not Founder))Former Senior Associate at Booz Allen & Hamilton, President and COO at BellSouth.net, and VP of Business and Corp Development at Internet Security Systems. Before becoming CEO of Equinix, they were a Senior Technology Executive and Fitness Entrepreneur at Life Restorations LLC and Group President of Messaging and Mobile Media at VeriSign.
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