Risk & Compliance Manager, Birdie
£70-85k
Offers equity
1-3 days a week in office
Index Ventures backed healthtech SaaS radically transforming the lives of older adults
Posted today
Index Ventures backed healthtech SaaS radically transforming the lives of older adults
101-200 employees
Posted today
£70-85k
Offers equity
1-3 days a week in office
101-200 employees
Company mission
To unlock preventative, personalised & proactive home healthcare (using machine learning & AI) so that older adults can live longer, healthier lives in their own homes.
Role
Who you are
- You have strong familiarity with NHS DSPT, DSCR, and NHS API assurance frameworks (GP Connect, PDS)
- You know UK GDPR and the Data Protection Act 2018 inside out, and can apply it practically in a fast-moving SaaS environment
- You've led or played a major role in risk assessments, control design, and managing a business risk register - ideally alongside an external DPO or legal counsel
- You can turn complex legal and health-system regulations into clear, actionable requirements for engineers and product teams
- You write and speak with clarity, whether it's a policy, an executive report, or team training
- You have sound judgment and the confidence to challenge while keeping strong working relationships; a relevant certification (CIPP/E, CIPM, CISM, CISA, or similar) or familiarity with ISO 27001/Cyber Essentials/SOC 2 is a plus
- Imposter syndrome is real — and we don’t expect you to tick every box. If you're excited about our mission and think you could make a difference here, we want to hear from you
What the job involves
- As Birdie's Risk & Compliance Manager, you will be responsible for defining, embedding, and monitoring Birdie’s compliance frameworks across data protection, information security, and health system governance
- You will lead our compliance programs for critical health-sector standards—including the NHS Data Security and Protection Toolkit (DSPT) and Digital Social Care Record (DSCR) compliance—and assure all requirements for core NHS service integrations such as GP Connect and the Patient Demographic Service (PDS)
- You will work closely with our engineering, product, legal, and operational teams, and will be supported by our General Counsel and external Data Protection Officer (DPO)
- Own data protection compliance across product and operations, working with our external DPO on DPIAs, RoPA and information rights processes
- Lead the annual NHS DSPT submission and keep us at "Standards Met" year-round, alongside DSCR and clinical risk alignment (DCB0129/0160) where applicable
- Assure our NHS interoperability connections - GP Connect, PDS, and future health data integrations - meet compliance and data flow standards
- Maintain Birdie's risk register and control frameworks, running third-party risk assessments and internal audit cycles
- Lead incident response for data protection and compliance breaches, from root-cause analysis through remediation
- Build KRIs/KPIs for leadership and the board, and champion a proactive, risk-aware culture across tech, product and go-to-market teams
Salary benchmarks
Our take
Birdie offers in-home caregivers a suite of tools aimed at not only increasing their efficiency but ultimately improving the lives of those they provide care for. In the UK alone, nearly half a million individuals are on a waitlist for social care services, and nearly 50% of home care providers have reported that their care workers are seeking alternative jobs.
Birdie comes into play by helping care providers optimise their time and minimise the administrative and regulatory burdens placed upon them. It counts over 1200 care service providers in the UK, including Alina Homecare, Medacs Healthcare, and Care at Home Group amongst its client base, ultimately helping over 116,000 individuals receive the in-home care that they need.
A registered B Corp with a focus on support for older adults, Birdie is growing its solution by leveraging AI, both in its product and internal operations. Demonstrating this shift in 2026, it launched SmartPlans, an AI tool for client home care assessment recording that can seamlessly convert client conversations into care plans in minutes.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2022
$34.7m
SERIES B
May 2021
$11.5m
SERIES A
Total funding: $57.2m
Company benefits
- Most roles are based out of our office in Waterloo, just by the London Eye and Southbank, with a terrace and collaborative space to work from. We work hybrid, with flexibility on when you come in and how you structure your day around your commitments. We bring the team together throughout the year through regular in-person meetups, socials and offsites.
- A yearly personal development budget to put towards books (e.g., free audible subscription), courses, training and conferences; as well as continuous coaching within the team and with external experts. It’s about having a clear understanding of what it takes to grow from A to B, so you can do your best work.
- 33 days base holiday (25 days + 8 bank holidays), birthday off, and company closure between Christmas Eve and New Years.
- Generous parental leave: Once you've spent 12 consecutive months on our payroll, primary caregivers get 16 weeks of leave at full base salary (rising to 20 weeks after 3 years with us), and secondary caregivers get 4 weeks (rising to 8 weeks after 3 years with us).
- The choice between private health insurance with Axa, or a £180 quarterly wellbeing budget - whichever suits you best. Either way, you'll also get perks through Happl (gym discounts, mental health support and more).
- Cycle to work scheme
- 4% employer pension contribution when you contribute 5%.
- 2 paid volunteering days each year to support causes that matter to you.
- 5 paid days for fertility treatment, for anyone who needs it.
Company values
- We dare to care: The sector that we serve is almost constantly under siege. We don’t pretend that we can solve every challenge but we know that it’s our responsibility to lend what strengths we have to supporting the sector's causes. We want to do our bit.
- We listen hard: Co-creation is the heart of the Birdie way - it means that we make everything with the sector, not just for it.
- We talk straight (with love): We commit to being kind and generous, and to helping anyone in care be successful - especially when ‘no-one’s looking’. And when challenging and being direct is the kindest thing to do, we’ll do it.
- We walk the walk: The quality of our product always comes first, and we will never compromise on its safety and integrity. But we know that we won’t always get everything right every time. If there’s a problem, it’s a non-negotiable for us to make it right, to do it fast and to be honest and transparent about it.
- We pave the way: We are relentless optimists - we believe in the future of care, and we believe in the greater potential of technology to make it happen. Where others see obstacles, we see opportunities.
Company HQ
Waterloo, London
Articles
Leadership
Max Parmentier
(Co-Founder & CEO)Spent 3 years at McKinsey before joining The Global Fund to fight AIDS, Tuberculosis and Malaria as Senior Advisor to the CFO and later Head of Sourcing Strategy and Supply Chain. Entrepreneur in residence at Kamet prior to starting Birdie.
Rajiv Tanna
(Co-Founder & CPO)Spent 7 years in consulting and investment banking before joining WorldPay as Head of Corporate Customer Insights. Worked in senior product roles at Yieldify and ASOS before starting Birdie.
Abeed Mohamed
(Co-Founder & CSO)Previously worked as a consultant at BCG for 4 years, spending one of those years on secondment to Save the Children as a Market Insight Manager.
Diversity, Equity & Inclusion at Birdie
- Birdie is committed to building an inclusive environment where everyone feels valued and heard. We believe diverse perspectives make us stronger, more innovative, and better equipped to serve all communities. We’re deeply passionate about welcoming diversity of thought and believe strongly that a product serving society must be built by a team that is representative of the same. No matter who you are, you’re welcome in our flock.
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