Site Reliability Engineer, KORT payments
Omnichannel payments platform
Job no longer available
Omnichannel payments platform
21-100 employees
Job no longer available
21-100 employees
Company mission
To help businesses connect and transact effortlessly.
Role
Who you are
- 8+ years in IT operations, including focused SRE or DevOps roles
- Deep hands-on experience with AWS (EC2, S3, Lambda, EKS, VPC, IAM, etc.)
- Proficiency in scripting languages such as PowerShell
- Familiarity with observability tools like Prometheus, Grafana, CloudWatch, Sumologic, AppDynamics
- Strong grasp of Infrastructure as Code (Terraform, CloudFormation)
- Solid foundations in networking, security, and database management
- Experience with APIs and file exchange interfaces
- Fluency in Agile methodologies (Scrum, Kanban)
- Excellent problem-solving and root cause analysis skills
- Strong leadership and communication, with a track record of stakeholder engagement
- Familiarity with ITIL frameworks and incident management practices
- Proficient in .NET, SQL, IIS, SSIS
Desirable
- Fintech or payments domain experience
- AWS certifications (Solutions Architect, DevOps Engineer)
- Experience managing digital certificates and secure communications
- ITIL foundational certifications
- Master’s degree in Computer Science or related field
What the job involves
- As a Site Reliability Engineer, you will be responsible for ensuring the resilience, scalability, and performance of our mission-critical systems. Acting as a guardian of uptime and operational excellence, you’ll blend DevOps expertise, automation, and cloud-native tools to ensure our platforms remain fast, secure, and available
- Welcome to KORT Payments, where innovation meets excellence! We specialize in providing a state-of-the-art omnichannel payments platform designed to make business transactions a breeze
- As we expand our presence in the U.S. market, we're excited to bring our proven solutions and innovative approach to new industries, while continuing to operate under the KORT Payments banner alongside Merrco, Payfirma, and Barnet
- Our mission? To empower businesses with top-notch capabilities in compliance, risk management, and payment processing. Our trailblazing, enterprise-grade platform, coupled with a veteran management team, ensures we stay ahead of the curve in delivering unparalleled service and satisfaction
- As a Site Reliability Engineer, you will:
- Manage reliability, availability, and performance across production systems
- Lead production releases using AWS and Azure DevOps
- Troubleshoot and resolve Tier 3 support issues; participate in on-call rotations
- Maintain and validate production and non-production environments
- Develop automation to eliminate repetitive issues and strengthen system resilience
- Build proactive monitoring and alerting solutions (e.g., AppDynamics, Sumologic)
- Conduct root cause analysis and implement permanent fixes
- Operate within ITIL best practices (incident, problem, change management)
- Ensure successful data loads and exchanges across platforms
- Process change requests through Jira Service Management, maintaining governance and compliance
- Collaborate with cross-functional teams to ensure seamless deployments
- Drive improvements in observability, tooling, and response procedures
- Manage cloud infrastructure (AWS) and CI/CD pipelines
Our take
For eCommerce businesses, processing payments can become a complex undertaking, as they want to offer customers a range of secure methods to pay. KORT Payments serves these businesses with an omnichannel payments platform so that they can process all sorts of transactions easily and safely.
KORT's full-stack platform handles all parts of the payments process, including compliance and risk management. In this way, clients are free to concentrate on running their businesses rather than worrying about payments.
Although it is a competitive space to operate in, it is also vast, meaning there is ample opportunity for KORT Payments to grow. Boasting a team with upwards of 200 years collective experience in the space, the company certainly has the expertise to thrive into the future.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 8 rounds)
May 2015
$13m
SERIES A
Nov 2014
$1.1m
CONVERTIBLE
Total funding: $21.6m
Company benefits
- Health, dental, and vision plans
- Flexible work environment
- Events from team-building activities to company-wide celebrations
- Ongoing learning & development opportunities
- Dynamic environment where your contributions are valued
Company HQ
Grange Park, Toronto, ON
Leadership
Joel Leonoff
(Chair of the Board)Over 30 years of experience building and managing rapid growth technology companies. Co-founded Paysafe, which was sold in 2017, and was also the COO of Party Gaming.
Danny Chazonoff
(President & COO)Over 40 years of experience in fintech and technology led organizations. Co-founded and held various executive roles within Paysafe, and is currently COO at Revo Video.
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