Lead Product Designer, Moonpig

• 8+ years of industry experience in product design and user research roles, especially in fast moving environments
• 3+ years experience managing Product Designers
• Proven ability to provide thought leadership and guide a team towards achieving a common goal
• Experience coaching and guiding Product Designers within the team to think strategically and make high-quality and impactful decisions
• Can balance user needs with commercial goals, ensuring that design decisions positively impact conversion, retention, and business KPIs
• Enjoy hands on design work, working directly with a squad to support with roadmap deliverables
• Excellent communication and analytical skills
• Experience managing geographically distributed teams a plus (we’re based across London, Manchester and Amsterdam)
• Are passionate about fostering a culture of collaboration, learning, and inclusivity—ensuring your team feels empowered to take risks and push creative boundaries
• Experience in the e-commerce domain is a plus
• Experience managing teams across both web and native applications is a plus

Desirable

• 9 Month Fixed Term Contract
• We are looking for a strong product design leader to join our Product Design Team as a Lead Product Designer, on a 9 month FTC
• Working together with your design peers and Product Leadership, you will be responsible for leading and coordinating design within your domain, and facilitating its feasibility and enhancement across the experience
• You will have 2 direct reports, both individual contributors, comprising our checkout and design system
• Additionally you will be acting as a player coach, supporting our customer team as the sole designer in that squad, joining team ceremonies and getting your hands dirty in Figma when needed
• You will be collaborating with product teams and business stakeholders to ensure that design goals and design and discovery milestones are met
• You will directly impact strategy and roadmap. You will support the team to focus on what matters most, to help deliver a best-in-class user experience, able to flex between hands on design coaching, and zooming out to help define our future direction and strategy
• Reporting to the Director of Product Design, you will join an established team of about 12 Product Designers. You will have full support and access to research and data resources
• Support and mentor Product Designers to develop a vision for best-in-class user experience across all platforms within your domain
• Work with Product Designers to facilitate definition of high-level design strategy and creation of design deliverables based on research and data
• Act as a player coach, supporting our customer team as the sole designer in that squad, developing the design vision, strategy and execution for that team
• Ensure that your function and squad deliver best practice design across both web and apps
• Ensure UX is prioritised by working with product leadership (and other business stakeholders) to identify opportunities for validation and better cross-functional collaboration
• Actively advocate for Product Design throughout the organisation, such as with commercial, marketing and operations teams
• Help support and guide Product Designers and set them up for success, creating and empowering clear development plans for your team
• Recommend new technologies and tools to optimise product design processes, championing a culture of experimentation, rapid testing, and innovating at pace