Senior Product Manager, Wellthy

• 5+ years of product management experience in marketplace, care coordination, or operations-heavy businesses with experience managing high-impact projects with limited resources and competing priorities
• Highly technical, hands-on problem solver – comfortable troubleshooting, writing code, designing solutions, and leveraging new technologies to enhance product capabilities
• Operationally minded, with a deep understanding of workflows, logistics, and service delivery
• Data-driven decision-maker, skilled in leveraging analytics and user feedback to inform product strategy and improvements
• Exceptional cross-functional collaborator, working effectively with engineering, operations, and finance teams
• Proven ability to scale complex services in fast-paced, high-growth environments
• Track record of launching successful products and features in agile environments
• Clear, concise communicator, with strong writing and storytelling abilities
• To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment

Desirable

• As our Sr. Product Manager, you will work in a management capacity to shape the future of our backup care experience
• You will build features to better support our caregiving members, enable our Care Team to more efficiently deliver a world-class experience, and showcase the value of our service to clients
• You will lead efforts around product vision, prioritization, and scoping
• You will report directly to the Chief Experience Officer
• Builder Mindset – Thrives on creating and scaling products from the ground up, leveraging technology to drive innovation and efficiency
• Drive Strategic Impact & Execution – Lead high-impact, ambiguous projects aligned with company-level goals, ensuring consistent delivery against the roadmap
• Ownership & Decision-Making – Make sound decisions, engage the right stakeholders, and lead with clarity while maintaining strong accountability across product areas (e.g., documentation, marketing, sales enablement)
• Vision & Cross-Functional Collaboration – Communicate a clear product vision, align teams on feature requirements, and drive execution across operations, finance, design, and engineering
• User-Centered Development – Conduct user interviews, usability testing, and optimize member experiences for seamless discovery, booking, and reimbursement
• Compliance & Workflow Optimization – Design scalable processes for provider vetting, background checks, and regulatory compliance while automating manual tasks
• Data-Driven Decision Making – Establish and track KPIs, leveraging insights to drive continuous improvement and product enhancements
• Ecosystem & Integration Growth – Develop partnerships and integrations with care networks, providers, and third-party services to expand capabilities
• Security & Compliance Leadership – Ensure best-in-class security and regulatory compliance for provider and member data
• This is a remote and US states based opportunity. We ask that you work in a location that is:
• Private, with secure (not public) internet and phone access
• Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating
• Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space