Senior Product Manager, Wellthy
$142-155k
More information about location
Care service for chronic illnesses
Open for applications
Care service for chronic illnesses
201-500 employees
Open for applications
$142-155k
More information about location
201-500 employees
Company mission
To make taking care of the sick and the elderly seamlessly human and tech powered.
Role
Who you are
- 5+ years of product management experience in marketplace, care coordination, or operations-heavy businesses with experience managing high-impact projects with limited resources and competing priorities
- Highly technical, hands-on problem solver – comfortable troubleshooting, writing code, designing solutions, and leveraging new technologies to enhance product capabilities
- Operationally minded, with a deep understanding of workflows, logistics, and service delivery
- Data-driven decision-maker, skilled in leveraging analytics and user feedback to inform product strategy and improvements
- Exceptional cross-functional collaborator, working effectively with engineering, operations, and finance teams
- Proven ability to scale complex services in fast-paced, high-growth environments
- Track record of launching successful products and features in agile environments
- Clear, concise communicator, with strong writing and storytelling abilities
- To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment
Desirable
- Experience in child care, elder care, home services, or gig-based marketplaces
- Strong understanding of compliance and background check processes, including Trust & Safety, provider vetting, and regulatory requirements
- Expertise in payment processing, reimbursement workflows, and financial compliance
- Hands-on experience in caregiving, healthcare, or related service industries
What the job involves
- As our Sr. Product Manager, you will work in a management capacity to shape the future of our backup care experience
- You will build features to better support our caregiving members, enable our Care Team to more efficiently deliver a world-class experience, and showcase the value of our service to clients
- You will lead efforts around product vision, prioritization, and scoping
- You will report directly to the Chief Experience Officer
- Builder Mindset – Thrives on creating and scaling products from the ground up, leveraging technology to drive innovation and efficiency
- Drive Strategic Impact & Execution – Lead high-impact, ambiguous projects aligned with company-level goals, ensuring consistent delivery against the roadmap
- Ownership & Decision-Making – Make sound decisions, engage the right stakeholders, and lead with clarity while maintaining strong accountability across product areas (e.g., documentation, marketing, sales enablement)
- Vision & Cross-Functional Collaboration – Communicate a clear product vision, align teams on feature requirements, and drive execution across operations, finance, design, and engineering
- User-Centered Development – Conduct user interviews, usability testing, and optimize member experiences for seamless discovery, booking, and reimbursement
- Compliance & Workflow Optimization – Design scalable processes for provider vetting, background checks, and regulatory compliance while automating manual tasks
- Data-Driven Decision Making – Establish and track KPIs, leveraging insights to drive continuous improvement and product enhancements
- Ecosystem & Integration Growth – Develop partnerships and integrations with care networks, providers, and third-party services to expand capabilities
- Security & Compliance Leadership – Ensure best-in-class security and regulatory compliance for provider and member data
- This is a remote and US states based opportunity. We ask that you work in a location that is:
- Private, with secure (not public) internet and phone access
- Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating
- Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space
Our take
The US is soon set to have its largest elderly population of all time. Plus, the majority of older Americans live alone, often very far from immediate family members. In a country where over 40 million people are providing unpaid care to someone aged 50 or over, Wellthy is tackling a long-overlooked issue by matching unpaid caregivers with social workers.
Once registered on the site, a social worker takes on the role of care coordinator and can become responsible for a range of tasks including medical paperwork, insurance claims, treatment organization and in-home care arrangements.
Rather than going straight to the carers themselves, the company is attempting to scale quickly by approaching employers to add its service to employee benefits. This is particularly appealing to employers since many have found caregiving to be a critical barrier to re-entry for their employees. Hence this approach bodes well for Wellthy's continued success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2023
$25.5m
LATE VC
Jun 2021
$35m
SERIES B
Total funding: $72.2m
Company benefits
- Generous PTO and flexible leave policies
- Health, dental, and vision insurance coverage
- 401(k) with employer match
- HSA and FSA options
- Professional learning and development opportunities
- Free access to Wellthy’s services
Company HQ
Hell's Kitchen, New York, NY
Leadership
Lindsay Jurist-Rosner
(Co-Founder & CEO)Began their career as the Associate Director/Marketing Manager of The Atlantic Monthly. Also worked as Marketing Manager at Spot Runner and Microsoft. Most recently worked as Senior VP Marketing at Simulmedia.
Kevin Roche
(Co-Founder & CTO)Began career at Cisco Systems. Moved on to Citigroup then worked for over 6 years at Goldman Sachs where they were promoted from Analyst Developer to VP.
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