Short Term Planning Analyst, Robinhood
$86-101k
Offers bonus and equity
3 days a week in office
Commission-free stock trading & investing app
Open for applications
Commission-free stock trading & investing app
1001+ employees
Open for applications
$86-101k
Offers bonus and equity
3 days a week in office
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- 1–3 years of experience in analytics, operations, consulting, or a similar role focused on problem-solving
- 1–3 years of experience working directly with BPO partners
- Strong analytical skills with advanced proficiency in Excel or Google Sheets
- Experience working with data using SQL or similar tools
- Ability to break down ambiguous problems and use data to inform decisions
- Clear communication skills, with the ability to explain insights to a range of audiences
- Experience with Python, R, or data visualization tools such as Tableau or Looker
- Experience working in environments with evolving priorities and changing demand
What the job involves
- We are building an elite team, applying frontier technologies to the world’s biggest financial problems
- We’re looking for bold thinkers
- Sharp problem-solvers
- Builders who are wired to make an impact
- Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers
- We’re a high-performing, fast-moving team with ethics at the center of everything we do
- Expectations are high, and so are the rewards
- The Workforce Optimization team ensures the right staffing levels are in place to support customers effectively while balancing efficiency and scale
- The team works closely with Operations, Forecasting, and vendor partners to align staffing with demand and maintain consistent service levels
- Team members focus on measurable outcomes such as service level attainment, forecasting accuracy, and operational efficiency
- You’ll contribute to improving how staffing decisions are made and executed across short-term planning horizons!
- As a Short Term Planning Analyst, you will support staffing performance across a 1–90 day horizon by analyzing data, identifying gaps, and recommending adjustments
- You will use reporting, modeling, and trend analysis to improve forecast accuracy and staffing outcomes
- This role plays a key part in ensuring the business responds effectively to changing demand, especially during high-impact events
- You will also help refine processes to improve consistency, scalability, and decision-making!
- Drive performance against critical metrics (e.g., SLA, interval-level attainment) through data-driven staffing decisions
- Analyze trends and identify root causes of forecast variance, performance gaps, and operational inefficiencies
- Develop and Manage reports, and models to inform short-term staffing strategies
- Partner cross-functionally with Operations, Forecasting, and BPO partners to improve staffing outcomes and productivity
- Translate data into clear insights and actionable recommendations for leadership
- Support real-time and short-term staffing adjustments during business-critical events
- Identify opportunities to improve, automate, and scale workforce planning processes
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Since then, expectations have continued to evolve, with investors looking not just to lower costs, but for simpler tools, clearer information, and guidance that makes the market easier to understand.
Robinhood was built to meet those changing expectations, designed from the start as a mobile-first platform that makes investor more accessible and less intimidating for people at every stage of their financial journey. Through its app, users can trade stocks and other financial instruments while benefiting from a clean interface and built-in educational support, helping them move from curiosity to confidence without unnecessary complexity.
Recently, Robinhood has strenghtned its impact too, particularly in the UK. With the launch of AI-powered Digests within its Robinhood Cortex assistant that helps users understand what's driving stock movements in plain English, while upcoming options trading and expanded educational resources add flexibility and depth. Together, these steps position Robinhood as a platform evolving alongside its users, blending technology and education to stay ahead in an ever-changing investment landscape.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company HQ
Downtown Menlo Park, Menlo Park, CA
Leadership
Vlad Tenev
(Co-Founder, CEO & Chairman)Studied Mathematics at Stanford University, where they met Baiju. Dropped out of a PhD to start Robinhood. Alongside Robinhood, Vlad is also the co-founder and Executive Chairman of Harmonic.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their Vlad and co-founded Robinhood in 2012. Baiju is also the Founder and CEO of Aetherflux.
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