MSP Account Manager, Nexthink
Digital employee experience management
Open for applications
Digital employee experience management
1001+ employees
Open for applications
1001+ employees
Company mission
Nexthink's mission is to delight people at work by helping IT to shape smart and productive workplaces.
Role
Who you are
- The ideal candidate will have deep knowledge of the global MSP & GSI industry trends and customer operations
- The ideal candidate will have a strong understanding of Global MSP & GSI companies with a proven track record in developing and managing relationships and exceeding targets
- 5+ years of experience developing, enabling, and supporting a partner community
- 5+ years of experience with technology platform sales
- 5+ years of partner/business development, enterprise sales, and GTM creation/management
- Experience working in or with MSP/GSI’s
- Proven track record of developing and executing on a go to market strategy
- Strong communication skills with the ability to lead executive level meetings
- Collaborative approach to working, leveraging cross functional teams to support
- Experience in the EUC industry
- Exceptional communication and presentation skills
- Experience engaging with senior business and technology leaders
- Ability to create and enable Field teams with insightful materials
- Experience working with product teams and influencing product strategy based on partner feedback
- Comfortable carrying a performance related target
What the job involves
- As an Account Manager, you will have the exciting opportunity to deliver on our growth strategy with the largest MSP’s & GSI’s
- In the role, you will establish and maintain C-level, sales, and product relationships with organizations such as Kyndryl, Unisys, Capgemini & DXC to drive Nexthink solution revenue
- By establishing and growing relationships, and managing the day-to-day interactions with these companies, you will be responsible for creating opportunities that drive growth across Europe
- Develop and execute plans to embed the Nexthink platform as a key solution across the workplace practices
- Develop and execute plans to grow Nexthink revenue across your chosen partners
- Navigate the organizational structures to develop strategic and tactical relationships
- Understand the business, solutions and technical needs of the global MSP/GSI
- Develop and execute a plan to drive achievement of revenue and growth goals
- Execute this plan while working with key internal stakeholders (e.g., account teams, regional sales teams, marketing teams and corporate resources)
- Create & articulate compelling value propositions around Nexthink solutions
- Leverage technical resources to assist your partners
- Drive business development and Co-Sell initiatives in partnership with field sales, marketing, and leadership
- Prepare and give business reviews to the senior management team regarding progress and roadblocks in partner development
- Represent Nexthink at conferences, QBRs and more, enhancing the Nexthink brand presence and visibility
- Monitor market trends and competitor activities within the MSP/GSI market place
- Develop and disseminate appropriate materials to enable and educate field sales teams
Salary benchmarks
Our take
Bad experiences with IT environments cost companies 100 hours per person each year. In order for businesses to avoid those hours of lost productivity, they need to ensure that their employees' digital experience is working for them.
That's where Nexthink's digital experience platform comes in. Its platform combines monitoring, user engagement, analytics, and automation — all from the employee’s perspective. Using one platform, companies are able to handle all parts of their employee's digital experience cycle, from issue detection to employee engagement. Not only does this allow for businesses to be more productive, it also leads to happier employees no longer bogged down by frustrating IT failures.
The company boasts over 1,100 enterprise customers with more than 15 million employees between them. With offices across the globe, its existing customer base is already large. Nexthink has remained focused on further innovation and partnerships, adding capabilities such as conversational AI. The increase in companies looking to invest in digital employee experience tech is set to keep Nexthink on its existing growth trajectory.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2021
$180m
SERIES D
Nov 2018
$85m
SERIES C
Total funding: $336.2m
Company benefits
- Flexible working
- Life insurance
- Critical illness cover
- Income protection
- Pension plan
- Maternity & Paternity leave
- Car allowance
- Job training and professional development
- 22 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company HQ
Prilly, VD
Leadership
Pedro Bados
(Co-Founder & CEO)Previously worked as an Artificial Intelligence Researcher before co-founding Nexthink in 2004.
Patrick Hertzog
(Co-Founder & User Experience Officer)Before co-founding Nexthink, they worked as a Research Assistant at a polytechnic school in Switzerland.
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