Manager of Exam Management, Toast
$113-181k
+ Equity
Point of sale and management system for restaurants
Open for applications
Point of sale and management system for restaurants
1001+ employees
Open for applications
$113-181k
+ Equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Bachelor’s Degree required
- At least seven (5) years of experience in a risk, compliance, or audit role at a technology (FinTech preferred) company
- Strong familiarity with laws and regulations related to money transmission, payments, payroll, credit, consumer, etc
- Ability to read and interpret complex regulatory language, synthesize, and articulate in an easily digestible manner
- Strong critical and analytical thinking, decision making, and innovative problem-solving skills
- Experience handling sophisticated regulatory inquiries and collaborating with senior leaders, business partners, compliance, and subject matter experts
- Excellent verbal and written communication skills, including proven track record of effective communication with regulatory agencies
- Leader with ability to drive action and build consensus among cross-functional stakeholders
- Ability to adapt in challenging and changing situations, comfortable dealing with ambiguity and uncertainty
- Detail oriented with the ability to meet firm deadlines
- JD preferred
What the job involves
- Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy
- The Toast Enterprise Risk and Compliance Management Program provides a coordinated, company-wide approach to identify, measure, monitor, mitigate and treat risks, while enabling the business to innovate and deliver quality products and solutions to serve our customers
- Toast, Inc seeks a Manager to support the enhancement of an enterprise Regulatory/Compliance Inquiry and Exam management process to analyze, collect materials, and respond to inquiries and exams received by international, US federal and state regulators, external auditors, and third-party partners
- The Manager will also serve as the primary point of contact for regulators and partners in exams and inquiries, with oversight provided by Risk & Compliance leadership
- Support the maturity of the regulatory/compliance inquiries and exams process
- Build and cultivate positive relationships with regulators, third-party partners, and external auditors, and internal stakeholders
- Oversee and facilitate external reviews, audits, and supervisory exams by credibly challenging internal stakeholders on responses to requests and tracking/submitting requests timely
- Provide consultative guidance on management responses to regulatory issues or findings
- Monitor and report status of current/upcoming external reviews, audits, and supervisory exams to internal stakeholders
- Support compliance personnel in remediating issues from external reviews, audits, and supervisory exams
- Perform regulatory exam readiness assessments to proactively identify and escalate potential regulatory/compliance issues
- Establish and maintain an inventory of standardized responses for common requests
- Implement technology and tools to improve efficiency of the regulatory/compliance inquiries and exam management process
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company values
- We're one team - There’s no “I” in Toast. The only way we’ll succeed is by solving problems together and sharing lessons along the way. As individuals we own our actions, support and respect each other, and embrace our differences.
- We embrace a hospitality mindset - Empathy is our default. We strive to make everyone – from employees and customers to partners and beyond – feel like they belong. We’re fiercely passionate about our community, and are devoted to their success.
- We're driven by purpose - We deliver results with integrity. Challenging work is rewarding work, and accomplishing our goals requires a mix of grit, resilience, and humor.
- We're always hungry - No problem is too big to solve if we stay hungry for innovation. The bigger the idea, the better.
- We lead with humility - Great ideas come from anywhere or anyone, regardless of tenure, title, or background. We believe your opinion matters, and that open and honest feedback is a gift. Act on it.
Company HQ
Fenway–Kenmore, Boston, MA
Articles
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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