Staff Site Reliability Engineer, Dropbox
Incident and Disaster
$192.4-292.9k
Salary dependent on location. + RSUs + Bonus Program
More information about location
Smart workspace company
Be an early applicant
Smart workspace company
1001+ employees
Be an early applicant
$192.4-292.9k
Salary dependent on location. + RSUs + Bonus Program
More information about location
1001+ employees
Company mission
Dropbox's mission is to design a more enlightened way of working.
Role
Who you are
- If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team
- BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
- 10+ years of industry experience
- Demonstrated experience in leading multi-phase, cross-team reliability efforts, and playing a key role in setting medium-to-long term technical strategies for business-impacting projects
- Experience with algorithms, data structures, complexity analysis and software development
- Ability to diagnose technical problems, debug code, and automate routine tasks
- Experience owning and delivering semi-annual/annual goals for a team, identifying and solving open-ended problems that require tough prioritization, and defining technical solutions or efficient operational processes that level up the team
- Strong track record of autonomously defining and delivering technical roadmaps for larger projects, including managing cross-team dependencies, and taking proactive responsibility for decisions and failures
- Ability to actively keep customer needs in mind, leveraging input from product stakeholders to determine the right technical solutions for delivering customer value quickly, and making informed decisions that balance customer and business goals
- Ability to understand business context to make independent technical decisions, prioritize the right things, and propose appropriate scope adjustments when necessary
Desirable
- Strong knowledge of risk management practices and business impact analysis methodologies
- Experience serving as a role model, coaching and mentoring teammates (especially those looking to grow into senior roles), providing thoughtful and constructive feedback, and spreading knowledge through talks, blog posts, or documentation
- Demonstrated ability to push boundaries to generate and implement breakthrough ideas, create an environment supporting experimentation, and introduce and drive adoption of changes in the organization
- Proficiency in tailoring messages to various audiences, building deep cross-functional relationships, facilitating critical conversations, and championing community building and inclusion initiatives within the organization
What the job involves
- The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people
- Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact
- Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development
- We think like a startup but build for an enterprise, exploring new possibilities that transform how people work
- Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more
- The Incident and Disaster Team aims to reduce Customer pain by speeding up incident response through standardized incident management processes and tooling as well as through incident prevention strategies such as disaster readiness, chaos testing, safer tooling, stronger controls, automated conformance tests, and better education
- At Dropbox, Site Reliability Engineers are mission-critical for Dropbox success
- The SRE team has major impact inside of Dropbox engineering from testing our disaster readiness and building our in-house multi-exabyte storage system, Magic Pocket
- The Site Reliability Team consists of hybrid systems and software engineers who are responsible and take ownership for management of large scale infrastructure while improving reliability and automation
- SREs are integrated within the Platform team, and we're looking for engineers who want to be a part of developing infrastructure software, maintaining it, and scaling it
- You will join a small, impactful team within Dropbox that significantly influences the world
- Build scalable infrastructure to manage metadata for hundreds of billions of files, hundreds of petabytes of user data, and millions of concurrent connections
- Design the systems and processes that Dropbox engineers use to manage and deploy their software into production
- Automate the server provisioning process to reduce the labor of our networking engineering and datacenter operations teams. Once we plug a new server in, it walks itself through all aspects of provisioning to join the fleet without any human involvement
- Expected to bring a voice to the table and partner 100% with the rest of engineering, working together to come up with solutions that meet the needs of the business
- Minimize risk of reliability related failure outcomes as pertaining to durability, availability, performance, and correctness
Our take
Dropbox started by helping people bring together their files in one central place. The contents of these folders are synchronised to Dropbox's servers along with other computers and devices where the user has installed Dropbox, keeping the same files up-to-date across all devices.
Nowadays, there are lots of competing companies in cloud storage, and some with better distribution (e.g. Google and Apple). This explains why Dropbox is making a big push to reinvent itself after a fairly disappointing run since its IPO in 2018. The new Dropbox turns folders into "Spaces", which are collaboration hubs for teams, complete with comment streams, artificial intelligence tools and integrations into services such as Slack.
The company continues to build out its offerings through acquisitions, such as that of Formswift, bolstering its end-to-end agreement workflow capabilities. Indeed, It's very clear that Dropbox is trying to make a big move from being just a storage company. This seems to be a necessary move given the competitive nature of the industry it is operating within.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2014
$350m
SERIES C
Oct 2011
$250m
SERIES B
Total funding: $607.3m
Company benefits
- Medical, dental, and vision coverage
- We offer a generous company contribution toward individual medical, dental, and vision insurance coverage, including contributions toward dependent premiums
- Keep sharing and collaborating with friends and family even when you’re not at work with free Dropbox space for your whole crew
- Take the vacation you’ve always dreamed of with up to four consecutive weeks of paid time off
- Celebrate common holidays without your paycheck taking the hit with 11 company paid holidays
- Each Dropboxer has access to 32 hours of paid volunteer time off each year that they can use to support the causes close to their hearts
- We regularly offer panels and seminars featuring the best minds in tech, talent, diversity, and beyond that any Dropboxer can attend from the comfort of their home
- No two Dropboxers are the same, and their benefits shouldn’t be either. Our Perks allowance empowers employees to customize their benefits in line with what really matters to them
- Start building a successful 401K retirement plan with our dollar for dollar contribution match, up to $1,500 per quarter to a maximum of $6,000 per calendar year
Company HQ
Mission Bay, San Francisco, CA
Leadership
Arash Ferdowsi
(CTO)Studied Computer Science at MIT before founding Dropbox straight out of university
Drew Houston
(CEO)Studied Computer Science at MIT before founding Dropbox straight out of university
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