Associate Manager of Business Operations, Zynga
CA$71.4-105.7k
Salary shown for Toronto, CAN. For California, US: $78,900 - $116,760 USD. + Employee Stock Purchase Program
Social game developer
Be an early applicant
Social game developer
1001+ employees
Be an early applicant
CA$71.4-105.7k
Salary shown for Toronto, CAN. For California, US: $78,900 - $116,760 USD. + Employee Stock Purchase Program
1001+ employees
Company mission
To connect the world through games.
Role
Who you are
- Our ideal candidate is a proactive problem-solver who thrives on bringing people together, translating complex compliance requirements into actionable steps, and driving operational initiatives to the finish line
- Operational Experience: 2+ years of project management, program coordination, or business operations experience—preferably within software development, gaming, or compliance-heavy environments
- Relationship Builder: Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across diverse cultures, disciplines, and work styles
- Exceptional Communicator: Strong stakeholder engagement skills, with the ability to synthesize complex legal or technical requirements into clear, data-driven updates
- Process-Oriented: Experience managing high-volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation
- Autonomous Operator: Proven ability to work independently, manage competing priorities, and drive results with minimal supervision
- Technical Proficiency: Hands-on experience with Google Workspace (Docs, Sheets, Slides), Airtable, and Atlassian tools (Jira/Confluence)
- Bonus Points: Familiarity with generative AI tools (like Gemini) to optimize daily operations and workflows
What the job involves
- Zynga, the global leader in mobile games, is currently seeking a full-time Associate Manager, Business Operations. We are looking for a highly organized, self-motivated operator who excels at cross-functional communication, process management, and relationship building
- In this role, you will act as a central pillar for Zynga’s Global Operations team. You will drive operational compliance, own end-to-end workflows for key cross functional projects, including our Global Fonts Program, and coordinate Player Data Compliance vendor proposals
- This position bridges the gap between our global game studios and centralized corporate teams (Publishing, Privacy, Compliance, Legal, and Engineering)
- End-to-End Program Ownership: Lead the operational execution of key global workflows, initially anchoring the Global Fonts Program and the Player Data Compliance strategy across all Zynga games, acting as the primary central point of contact
- Cross-Functional Alignment: Act as the central bridge between creative game studios and corporate teams (Publishing, Legal, Privacy, Procurement, and Engineering) to review commercial terms, manage vendor proposal workflows, and ensure alignment on corporate standards
- Risk Mitigation & Data Integrity: Maintain critical tracking ecosystems (databases, software clearances, usage records, and active contracts) and drive proactive compliance initiatives, such as identifying and deprecating high-risk assets across the global portfolio
- Process Optimization & Innovation: Continuously evolve operational pipelines to drive efficiency; leverage modern tools (including generative AI like Gemini) to streamline workflows, and partner with technical teams to test and sign off on innovative creative pipelines
- Program/Project Management Support: Provide project management support for ad-hoc studio operations initiatives, including software migrations, tool rollouts, and M&A integration support
Our take
Zynga is a games developer that rode Facebook's platform to success back in the late noughties and early 2010's. It is now one of the biggest casual game producers globally, with a presence across over 170 countries and regions and millions of monthly active users.
Though the company hit a number of roadblocks after its initial success - such as falling stock prices, and numerous calls it was copying other games - its subsequent resurgence is proof of its staying power. It continues to use social media as a distribution channel, and boasts titles such as FarmVille, Merge Dragons! and Words With Friends.
Future success will lie in the company's continued investment in building viral games that people love. It will also need to attune to the social media waves and keep track of where users can be found, as the landscape has become more mobile. In 2024 the company announced it was developing push notifications that enable gameplay without entering the application, which will be an interesting addition to its outputs.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2011
$490m
SERIES C
Oct 2010
$6.3m
EARLY VC
Total funding: $865.5m
Company benefits
- COMPENSATION - Performance bonuses, opportunities for equity participation & retirement/pension savings support
- HEALTH - Medical, dental & vision covered for employees, with participation for employees eligible dependents, plus disability and life insurance program
- FAMILY - Generous parental leave for birth parents, partners and adoptive families, plus Infertility support, emergency child care and flexible time-off policies
- WELLNESS - Gym benefits, wellness programs, employee assistance programs and generous time-off policies
- FOOD - Food and snacks made in-house or delivered, healthy snack kitchens with drinks and treats, coffee bars, regular social gatherings and happy hours
- WORK & LIFE - Flexible time-off policies (DTO), office rest areas, gaming spaces, employee discounts and more
- TRANSIT BENEFITS - Shuttle service in select locations, commuter/parking benefits, secure bicycle storage, business travel assistance
- RESOURCE GROUPS - Women at Zynga (WAZ), zCares charitable giving, zParents, zEndurance adventure club, BZU, zPride LGBTQ+ inclusion and belonging
Company HQ
SoMa, San Francisco, CA
Leadership
Mark Pincus
(Chairman & Co-founder)Previously founder and CEO of Freeloader, Supportsoft and Tribe.net, an early social network
Michael Luxton
(Co-founder)Previously an engineer at NetApp
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