Revenue Operations Manager, Common Room

• 5-7+ years of experience in RevOps, Sales Ops, or a related role at a B2B SaaS company. Bonus points if you have prior experience in the GTM tooling space!
• Strong analytical skills and experience with reporting on funnel metrics across systems and within Salesforce
• Hands-on experience with Chili Piper, Outreach, HubSpot, and Common Room or similar tooling
• Ability to manage multiple projects, prioritize effectively, and execute with minimal oversight
• A problem-solver mindset: if you see an issue, you take the initiative to fix it

• Our Revenue Operations team is focused on driving efficiency, transparency, and predictability across the customer lifecycle
• We need a Revenue Operations Manager who thrives on turning GTM data into actionable insights, optimizing processes, and ensuring our tech stack scales with us
• This role will report to the Head of Revenue Operations
• This role is execution-heavy with clear opportunities for ownership
• 1. GTM Analytics & Reporting (Primary Focus)
• Own reporting on sales & post-sales performance, identifying bottlenecks in lead conversion, deal velocity, retention, and expansion
• Build and refine dashboards that give leadership real-time visibility into pipeline health, win/loss trends, and customer lifecycle performance
• Develop actionable insights to drive improvements in AE and CSM efficiency
• Support forecasting and revenue modeling by ensuring our data is structured and reliable
• 2. Sales & Post-Sales Process Optimization
• Streamline lead routing, account assignments, and handoff processes between Sales, Implementation, and CS
• Help refine our GTM motions by ensuring operational consistency within and across teams
• Partner with CS to improve visibility into expansion and retention data
• 3. Tech Stack Ownership & Automation
• Manage and optimize key GTM tools for scale, including Salesforce, Outreach, HubSpot, Common Room, and Chili Piper
• Ensure data hygiene and process integrity across systems
• Work on integrations and automation to reduce manual work for Sales and CS
• 4. Cross-Functional Execution & Collaboration
• Support GTM teams in executing operational initiatives that improve efficiency, from sales processes to customer success workflows
• Drive initiatives that improve rep productivity and revenue team efficiency
• Act as a trusted advisor to GTM teams, ensuring they have the tools and insights they need to execute effectively

• Full coverage health, dental, and vision insurance
• Unlimited paid time off and paid holidays
• 401(k) self contribution program
• Stipend to make your workspace shine

Total funding: $104.9m

Today, organizations are increasingly influenced by their user communities and advocates who provide feedback across various channels. The challenge lies in aggregating and acting upon this feedback efficiently, and Common Room is tackling this issue by providing a "high-intensity signal" that helps organizations make sense of community interactions.