Sales Development Representative, Scratchpay

• Previous sales experience, ideally within the FinTech industry
• Strong ability to understand and communicate technology solutions clearly to non-technical audiences
• Previous success in meeting or exceeding quotas as a Sales Development Representative, Inside Sales Representative, Account Executive, or similar role
• Experience using modern sales tools including HubSpot, Gong, and Google Workspace
• Excellent communication, relationship-building, and negotiation skills
• Entrepreneurial, self-starter mindset with outstanding time management skills
• Bachelor’s degree in Business, Marketing, or related field preferred
• You will thrive here if you are motivated by a solutions-focused sales environment and find fulfillment in helping veterinary teams deliver compassionate care through smarter payment options
• If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply

Desirable

• Being a Sales Development Representative (SDR) at Scratch is both challenging and rewarding
• This is an opportunity for those who want to be part of something bigger than themselves; improving the lives of pets and the people who care for them
• We fulfill our vision with industry-leading payment solutions like Scratch Checkout, which streamlines payments and offers financing options directly at the practice
• SDRs at Scratch play a critical role in connecting with veterinary hospitals, educating them on how Scratch Checkout can simplify payment processing, increase client satisfaction, and improve cash flow for their practices
• This role requires resilience, empathy, and a solutions-oriented mindset
• You can expect to make cold calls, respond to inbound interest, and build relationships with busy veterinary professionals facing challenges in delivering care while managing business operations
• Our team is collaborative, supportive, and driven by a shared belief that technology can make veterinary care more accessible
• Joining Scratch means working alongside smart, passionate teammates who care deeply about animals, their owners, and the professionals who treat them
• Promote Scratch Checkout to veterinary hospitals, clinics, and practice groups via phone, email, and social outreach
• Master the value proposition and benefits of Scratch’s payment platform and financing options
• Generate and qualify leads through cold-calling, targeted email campaigns, and account research
• Book meetings and product demos for Account Executives with qualified prospects
• Maintain accurate records of outreach activities and customer information in HubSpot for transparency and pipeline management
• Stay informed on veterinary industry trends, payment technology developments, and competitor offerings
• Drive results through a positive, proactive, and no-excuses attitude on every call and meeting
• Consistently meet or exceed pipeline creation and meeting-setting metrics
• Our sales team works collaboratively with veterinary practices to improve care accessibility and streamline payment workflows
• We educate, inspire, and empower teams to provide care without the constraints of upfront payment concerns
• At Scratch, you’ll receive access to robust sales enablement tools, industry insights, and collaborative mentorship
• Every team member is invested in your success, ensuring you have the support and resources needed to excel