Director of Product Management, Salesforce
API Management
$230.8-334.6k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$230.8-334.6k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- A related technical degree required
- 8–10+ years of product management experience in software or technology-focused companies, with a consistent track record in API management or integration platforms
- Demonstrated experience leading cross-functional teams and running sophisticated product portfolios in a technical domain
- Solid understanding of APIs, including their design, lifecycle management, security (e.g., OAuth, OpenID), and monetization strategies
- Familiarity with modern software development practices, including microservices architectures, cloud computing (e.g., AWS, Azure, GCP), and DevOps principles
- Hands-on experience with API platforms, tools, or technologies such as MuleSoft, Apigee, Kong, Postman, Swagger, or AWS API Gateway
- Knowledge of REST, SOAP, GraphQL, and emerging API standards
- Ability to communicate sophisticated technical concepts to non-technical partners effectively
- Demonstrated ability to build and implement a comprehensive product strategy and roadmap, aligned with customer needs and market opportunities
- Consistent track record of delivering products that drive measurable business impact, including customer adoption, revenue growth, or market share expansion
- Deep understanding of the API economy and trends, such as API monetization, partner ecosystems, and enterprise integration needs
- Experience leading and mentoring product teams, fostering professional growth, and building high-performing teams
- Exceptional skills in cross-functional collaboration, including working closely with engineering, sales, marketing, and customer success teams
- Consistent record navigating collaborator alignment and communicating effectively with C-suite executives and external partners
- Proficiency in using data analytics and customer feedback to prioritize product features and measure product success
- Strong user emotional intelligence and ability to advocate for customer needs, ensuring product features address real-world problems and bring value
- Proven track record to handle multiple priorities, deliver high-quality products on time, and achieve key performance indicators
- Experience with Agile and Lean development methodologies, including handling backlogs, sprint planning, and product delivery cycles
- Strong written and verbal communication skills, including the ability to create and present compelling cases
- Familiarity with compliance and security considerations for APIs, particularly in regulated industries (e.g., finance, healthcare)
- Ability to thrive in a fast-paced, innovative environment, with a focus on delivering results
What the job involves
- We are looking for a Dir, Product Management to help own the vision, strategy, and execution of an innovative API management platform, driving innovation and delivering value to enterprise customers, developers, and partners
- This role involves defining the product roadmap, and ensuring scalability, security, and performance
- Collaborating with cross-functional teams, including engineering, sales, and marketing, you will help to align product development with market trends and customer needs
- With a strong focus on customer-centricity, team leadership, and measurable outcomes, you will play a critical part in expanding the API ecosystem, enabling business growth, and maintaining the company’s competitive position
- Define and be responsible for the product vision and strategy for the API management product, aligning it with the company’s overall goals and market trends
- Develop and maintain a comprehensive product roadmap, prioritizing features and initiatives based on customer needs, market demands, and business goals
- Stay ahead of industry trends in the API economy and find opportunities for innovation and differentiation in the API management space
- Collaborate with engineering and design teams to deliver high-quality features and products on time, ensuring alignment with the roadmap and customer requirements
- Drive the entire API lifecycle management process, from design and development to security, deployment, monitoring, and monetization
- Lead all aspects of the creation of scalable, reliable, and secure API solutions that meet the needs of enterprise customers, partners, and developers
- Serve as the voice of the customer, capturing and analyzing feedback from users, developers, and partners to advise product decisions
- Identify and address key customer difficulties in API design, management, and integration, ensuring the product delivers measurable value
- Partner with sales and customer success teams to understand customer adoption patterns and improve retention and satisfaction
- Act as a key liaison between engineering, marketing, sales, and customer support teams, ensuring alignment across all functions
- Work closely with marketing teams to define go-to-market strategies, positioning, and messaging for the API management product
- Collaborate with engineering teams to balance technical feasibility with business priorities, ensuring efficient resource allocation
- Regularly present product updates, strategies, and results to executive leadership, ensuring alignment with organizational goals
- Act as a leader with vision and advocate for the API management product in internal discussions and external forums
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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